cannot revert from passphrase back to swipe

[James Hunt]

Once a passphrase has been set, it seems to be impossible to revert to "swipe".

There is also a rather nasty issue in that if you attempt to do that, the "Switch to swipe" password box pops up but the osk does not appear a lot of the time (*). You can touch 'cancel' but you cannot enter your passphrase!

(*) - I've found a work-around to this:

(1) open the web browser.
(2) touch in the url bar.
(3) wait for the osk to display.
(4) flip back to system-settings and osk appears as expected. However, you still can't actually disable the passphrase as clicking "unset" takes you back to the lock security page which still shows a tick against passphrase and indeed it is still set.

Using todays image #9.

Note that it is possible to switch from passphrase to passcode.

[Michael Terry (mterry)]

The OSK issue is a separate issue (bug 1362679). Can you be more descriptive about why you can't switch to swipe? What error do you get, what do you see happen, etc.

You sound like you're on the RTM channel, so you may be hitting bug 1361137. If that's the case, please try ubuntu-rtm silo 003, which is supposed to have a fix for this.

[James Hunt (jamesodhunt)]

Hmm, well attempting to switch from pin to passphrase to allow me to be more descriptive gives me an error: "internal error: user not loaded".

root@ubuntu-phablet:/# cat /etc/ubuntu-build
11
root@ubuntu-phablet:/# cat /etc/device-build
20140829-678239d

Will try the silo...

[James Hunt (jamesodhunt)]

Yes silo 003 does resolve the ability to revert from passphrase to swipe.

But it does not resolve the issue mentioned in the description where the password box disallows text input.

[Michael Terry (mterry)]

The password box disallowing input is bug 1362679. The error when reverting to swipe is bug 1361137. Will mark as a dup of 1361137.