Sound -> Ringtone does not play the songs

Bug #1342321 reported by Renato Araujo Oliveira Filho on 2014-07-15
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntu-system-settings (Ubuntu)
Iain Lane

Bug Description

Trying to choose a new ringtone does not really play the sound while choosing it.


1 - Open system settings
2 - Click sound icon
3 - Click on ringtone item
4 - Click in any ringtone in the list


The ringtone start to play and the button in the top change to "Stop playing"


The ringtone does not play and the button in the top change to "Stop playing"

Related branches

Changed in ubuntu-system-settings (Ubuntu):
assignee: nobody → Jonas G. Drange (jonas-drange)
importance: Undecided → High
status: New → Confirmed
tags: added: rtm14
Pat McGowan (pat-mcgowan) wrote :

I am seeing this on the output every time a tone is played:
Creating a new static Service instance
PlaybackStatusChanged signal arrived via the bus.
2014-07-16 15:09:55,176 - WARNING - m_surface is NULL, can't update video texture

Pat McGowan (pat-mcgowan) wrote :

Created a simple app that used an Audio object to play a file and sure enough no sound on the mako, but it does work on desktop.

Pat McGowan (pat-mcgowan) wrote :

This seems suspicious
setting media to: QUrl( "file:///usr/share/sounds/ubuntu/ringtones/Ubuntu.ogg" )

[11:51:15] void AalVideoRendererControl::setupSurface()
m_surface is NULL, can't update video texture

virtual void AalMediaPlayerControl::play()

On Thu, Jul 17, 2014 at 04:02:44PM -0000, Pat McGowan wrote:
> This seems suspicious

FYI, it works on desktop, so I'm very skeptical that this is a bug in

Iain Lane [ <email address hidden> ]
Debian Developer [ <email address hidden> ]
Ubuntu Developer [ <email address hidden> ]

Iain Lane (laney) wrote :

Looks like it is(!) - a problem in the apparmor profile.

Changed in ubuntu-system-settings (Ubuntu):
assignee: Jonas G. Drange (jonas-drange) → Iain Lane (laney)
status: Confirmed → In Progress
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntu-system-settings - 0.3+14.10.20140718.1-0ubuntu1

ubuntu-system-settings (0.3+14.10.20140718.1-0ubuntu1) utopic; urgency=low

  [ Ken VanDine ]
  * [phone] Call waiting implementation

  [ Iain Lane ]
  * [sound] Set the index on construction to avoid a disconcerting
    animation when entering the page. (LP: #1342533)
  * Run pylint and pyflakes on the right directory so they actually work
    and fix the errors.
  * revert lenient AppArmor profile since we won't be limiting access to
    ofono in this manner. Furthermore, due to a naive check in media-
    hub-server for the connecting process' profile name, this allows
    system-settings to playback files via media-hub-server again (LP:
    #1342321) (LP: #1342321)

  [ William Hua ]
  * Sort ignoring case, filter out unnamed locales. (LP: #1342326)
  * Set only left and right anchors in language panel. (LP: #1343513)
 -- Ubuntu daily release <email address hidden> Fri, 18 Jul 2014 19:15:36 +0000

Changed in ubuntu-system-settings (Ubuntu):
status: In Progress → Fix Released
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