[online accounts] no error when trying to set up Facebook account without internet connection

Bug #1240560 reported by Rachel Liu on 2013-10-16
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-system-settings-online-accounts (Ubuntu)
Medium
Matthew Paul Thomas

Bug Description

Current situation
'Loading' and continuous activity spinner when there is no internet connection

Desired solution
Need to have an error for no connection and prompt user to ensure there is wifi/3G

Rachel Liu (rachelliu) on 2013-10-16
affects: ubuntu-keyboard → ubuntu-ux
Changed in ubuntu-ux:
assignee: nobody → Katie Taylor (katie-t)
John Lea (johnlea) on 2014-07-22
Changed in ubuntu-ux:
assignee: Katie Taylor (katie-t) → Giorgio Venturi (giorgio-venturi)
importance: Undecided → Medium
status: New → Triaged
Alberto Mardegan (mardy) on 2014-09-23
Changed in ubuntu-system-settings-online-accounts:
status: New → Triaged
David Barth (dbarth) wrote :

The account creation dialog is dismissed shortly after when no network link is available. Arguably we should display a clearer indication that account creation is not possible offline, but at least the problem does not lead to an infinite spinner.

Changed in ubuntu-system-settings-online-accounts:
importance: Undecided → Medium
tags: added: usablity
Changed in ubuntu-ux:
assignee: Giorgio Venturi (giorgio-venturi) → nobody
assignee: nobody → Matthew Paul Thomas (mpt)
John Lea (johnlea) on 2015-07-30
Changed in ubuntu-ux:
assignee: Matthew Paul Thomas (mpt) → Andreea Pirvu (andreea-pirvu)
Changed in ubuntu-ux:
status: Triaged → Won't Fix
description: updated
Matthew Paul Thomas (mpt) wrote :

The Empty States project was begun in September 2013 <https://goo.gl/wJTaCm> and completed in February 2014 <https://goo.gl/y92K10> (Canonical-only links), and it is precisely the reason this bug was reported in the first place. Redoing that project would not fix this bug.

no longer affects: ubuntu-ux
affects: ubuntu-system-settings-online-accounts → ubuntu-system-settings-online-accounts (Ubuntu)
Changed in ubuntu-system-settings-online-accounts (Ubuntu):
assignee: nobody → Matthew Paul Thomas (mpt)
status: Triaged → In Progress
description: updated
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