Ubuntu SSO Client hangs on account creation

Bug #960657 reported by 2green
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu Single Sign On Client
Status tracked in Trunk
Stable-3-0
High
Natalia Bidart
Trunk
High
Natalia Bidart
ubuntu-sso-client (Ubuntu)
High
dobey
Declined for Oneiric by dobey
Precise
High
dobey

Bug Description

Everytime reproducable.

user story
* user opens ubuntu software center using button on the dash
* ubuntu software center opens in main screen and shows button ¨turn on recommendations"
* user clicks on button ¨turn on recommendations"
* system gives status: ¨submitting inventory AND shows window ¨create ubuntu center account" to asks for user account information
* user submits information while system is still 'submitting inventory'

expected behavior:
system closes window AND creates account.

current behavior
when the button 'submit account' is pressend the windows is not closed and the account is not created

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: software-center 5.1.13
ProcVersionSignature: Ubuntu 3.2.0-19.30-generic 3.2.11
Uname: Linux 3.2.0-19-generic x86_64
ApportVersion: 1.94.1-0ubuntu2
Architecture: amd64
Date: Tue Mar 20 22:57:25 2012
ExecutablePath: /usr/share/software-center/piston_generic_helper.py
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/share/software-center/piston_generic_helper.py --datadir /usr/share/software-center/ --needs-auth SoftwareCenterRecommenderAPI submit_profile {"data":\ [{"uuid":\ "376ea48d-3afd-49ed-b02f-ae7ef632a32b",\ "package_list":\ ["libreoffice-draw",\ "totem",\ "gwibber",\ "simple-scan",\ "ibus",\ "gstreamer0.10-plugins-ugly",\ "ubuntuone-installer",\ "gstreamer0.10-plugins-bad",\ "update-manager",\ "evince",\ "metacity",\ "gnome-user-share",\ "gnome-bluetooth",\ "xterm",\ "libreoffice-calc",\ "seahorse",\ "transmission-gtk",\ "gnome-bluetooth",\ "mahjongg",\ "compiz-core",\ "jockey-gtk",\ "rhythmbox",\ "aisleriot",\ "deja-dup",\ "gucharmap",\ "gnome-sudoku",\ "gnome-orca",\ "gcalctool",\ "libreoffice-math",\ "unity-2d-shell",\ "gedit",\ "gnome-media",\ "onboard",\ "software-center",\ "thunderbird",\ "usb-creator-gtk",\ "empathy",\ "gnome-nettool",\ "flashplugin-installer",\ "gstreamer0.10-ffmpeg",\ "unity-2d",\ "libreoffice-writer",\ "xul-ext-ubufox",\ "gnome-media",\ "checkbox-qt",\ "gnome-terminal",\ "aisleriot",\ "brasero",\ "firefox",\ "gnome-keyring",\ "gnome-bluetooth",\ "unity-2d-panel",\ "libreoffice-impress",\ "file-roller",\ "shotwell",\ "gnome-power-manager",\ "language-selector-gnome",\ "software-properties-gtk",\ "gnomine",\ "xdiagnose",\ "yelp",\ "vino",\ "gnome-font-viewer",\ "apturl",\ "im-switch",\ "ibus",\ "network-manager-gnome",\ "system-config-printer-gnome",\ "eog",\ "gnome-disk-utility"]}]}
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/share/software-center/piston_generic_helper.py', '--datadir', '/usr/share/software-center/', '--needs-auth', 'SoftwareCenterRecommenderAPI', 'submit_profile', '{"data": [{"uuid": "376ea48d-3afd-49ed-b02f-ae7ef632a32b", "package_list": ["libreoffice-draw", "totem", "gwibber", "simple-scan", "ibus", "gstreamer0.10-plugins-ugly", "ubuntuone-installer", "gstreamer0.10-plugins-bad", "update-manager", "evince", "metacity", "gnome-user-share", "gnome-bluetooth", "xterm", "libreoffice-calc", "seahorse", "transmission-gtk", "gnome-bluetooth", "mahjongg", "compiz-core", "jockey-gtk", "rhythmbox", "aisleriot", "deja-dup", "gucharmap", "gnome-sudoku", "gnome-orca", "gcalctool", "libreoffice-math", "unity-2d-shell", "gedit", "gnome-media", "onboard", "software-center", "thunderbird", "usb-creator-gtk", "empathy", "gnome-nettool", "flashplugin-installer", "gstreamer0.10-ffmpeg", "unity-2d", "libreoffice-writer", "xul-ext-ubufox", "gnome-media", "checkbox-qt", "gnome-terminal", "aisleriot", "brasero", "firefox", "gnome-keyring", "gnome-bluetooth", "unity-2d-panel", "libreoffice-impress", "file-roller", "shotwell", "gnome-power-manager", "language-selector-gnome", "software-properties-gtk", "gnomine", "xdiagnose", "yelp", "vino", "gnome-font-viewer", "apturl", "im-switch", "ibus", "network-manager-gnome", "system-config-printer-gnome", "eog", "gnome-disk-utility"]}]}']
SourcePackage: software-center
Title: piston_generic_helper.py crashed with IOError in __main__: [Errno 32] Broken pipe
Traceback:
 Traceback (most recent call last):
   File "/usr/share/software-center/piston_generic_helper.py", line 181, in <module>
     sys.stderr.write("ERROR: can not obtain a oauth token\n")
 IOError: [Errno 32] Broken pipe
UpgradeStatus: Upgraded to precise on 2012-03-17 (2 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Related branches

Revision history for this message
2green (zendhetmij) wrote :
tags: removed: need-duplicate-check
2green (zendhetmij)
summary: - Ubuntu software center hangs
+ Ubuntu software center hangs on account creation
2green (zendhetmij)
description: updated
2green (zendhetmij)
description: updated
Michael Vogt (mvo)
visibility: private → public
affects: software-center (Ubuntu) → ubuntu-sso-client (Ubuntu)
Changed in ubuntu-sso-client (Ubuntu):
assignee: nobody → Natalia Bidart (nataliabidart)
status: New → Triaged
importance: Undecided → High
summary: - Ubuntu software center hangs on account creation
+ Ubuntu SSO Client hangs on account creation
Changed in ubuntu-sso-client:
status: New → Triaged
importance: Undecided → High
assignee: nobody → Natalia Bidart (nataliabidart)
Changed in ubuntu-sso-client (Ubuntu):
milestone: none → ubuntu-12.04
dobey (dobey)
Changed in ubuntu-sso-client (Ubuntu Precise):
assignee: Natalia Bidart (nataliabidart) → Rodney Dawes (dobey)
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntu-sso-client - 3.0.0-0ubuntu1

---------------
ubuntu-sso-client (3.0.0-0ubuntu1) precise; urgency=low

  * New upstream release.
    - Fix for test failures. (LP: #973345)
    - Add necessary OpenSSL exception to license. (LP: #968555)
  * debian/copyright:
    - Update to proper dep5 format.
    - Update for OpenSSL exception.
  * debian/patches/00_bzr837-lp-960657.patch:
    - Client hangs on account creation. (LP: #960657)
  * debian/watch:
    - Update for new release.
 -- Rodney Dawes <email address hidden> Wed, 11 Apr 2012 15:38:32 -0400

Changed in ubuntu-sso-client (Ubuntu Precise):
status: Triaged → Fix Released
Revision history for this message
2green (zendhetmij) wrote :

Tested: Ok

bug solved with latest updates

Revision history for this message
Julio (juliorfl1) wrote :

HI iam new in this OS system. how can i a get it

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