Upgrading from Ubuntu 23.10 to 24.04 fails on DisplayLink Module / evdi

[Ian Osburn]

During upgrade using `sudo do-realease-upgrade`

Upgrade failed and system became unbootable.

Booting into recovery mode discovered that kernel make fails (linux-image-6.8.0-35-generic) for module evdi which is the Dell DisplayLink Driver

Solution:
1) Boot into recovery mode

2) Follow these instructions to remove module evdi
https://askubuntu.com/questions/1467898/dkms-errors-when-updating-upgrading-ubuntu/1468704#1468704

3) dpkg --configure -a

4) sudo apt update && sudo apt upgrade

The system then recovered although the DisplayLink driver was no longer present

As the Dell XPS range are officially covered laptops (not sure if by Dell or Ubuntu) I thought this may be useful to resolve

Further suggestion: removing the evdi module automatically during upgrade would at least ensure this issue does not stop the upgrade completing. DisplayLink can be reinstalled by those who need it

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 2069717

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.