release upgrade crash when upgrading thunderbird : libgio-2.0.so.0: cannot open shared object file

[Rémi Bonnard]

The upgrade from 23.10 to 24.04 failed, leaving the system in an unstable state.

The problem seems to have been caused by the upgrade to thunderbird snap

 /tmp/apt-dpkg-install-Bejl6V/0-thunderbird_2%3a1snap1-0ubuntu3_amd64.deb
/usr/bin/gdbus: error while loading shared libraries: libgio-2.0.so.0: cannot open shared object file: No such file or directory
/usr/bin/gdbus: error while loading shared libraries: libgio-2.0.so.0: cannot open shared object file: No such file or directory
/usr/bin/gdbus: error while loading shared libraries: libgio-2.0.so.0: cannot open shared object file: No such file or directory
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: ubuntu-release-upgrader-core 1:23.10.14
ProcVersionSignature: Ubuntu 6.5.0-41.41-generic 6.5.13
Uname: Linux 6.5.0-41-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CrashReports: 600:0:0:732899:2024-06-10 14:57:11.366221478 +0200:2024-06-10 15:00:12.438280063 +0200:/var/crash/thunderbird.0.crash
CurrentDesktop: ubuntu:GNOME
Date: Mon Jun 10 15:20:32 2024
InstallationDate: Installed on 2023-11-13 (210 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
PackageArchitecture: all
ProcEnviron:
 LANG=fr_FR.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: Upgraded to mantic on 2024-06-10 (0 days ago)
VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 127: pkexec must be setuid root
VarLogDistupgradeXorgFixuplog:
 INFO:root:/usr/bin/do-release-upgrade running
 INFO:root:No xorg.conf, exiting