not able to update the ubuntu from 23.04 to 23.10 due to an error

Bug #2046512 reported by Harsh Gupta
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
New
Undecided
Unassigned

Bug Description

Whenever I try to start updating it shows the following error message:

"Could not calculate the upgrade"
"An unresolvable problem occurred while calculating the upgrade. This was likely caused by: * Unofficial software packages not provided by Ubuntu Please use the tool 'ppa-purge' from the ppa-purge package to remove software from a Launchpad PPA and try the upgrade again. If none of this applies, then please report this bug using the command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want to investigate this yourself the log files in '/var/log/dist-upgrade' will contain details about the upgrade. Specifically, look at 'main.log' and 'apt.log'."

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: ubuntu-release-upgrader-core 1:23.04.7
ProcVersionSignature: Ubuntu 6.2.0-39.40-generic 6.2.16
Uname: Linux 6.2.0-39-generic x86_64
ApportVersion: 2.26.1-0ubuntu2.1
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 15 08:54:51 2023
InstallationDate: Installed on 2023-08-26 (110 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to lunar on 2023-12-15 (0 days ago)
VarLogDistupgradeTermlog:

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Harsh Gupta (guptaharsh940) wrote :
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