Ubuntu
ubuntu-release-upgrader package

Unable to contact snap store on Xubuntu from Jammy to Noble

Bug #2043819 reported by Skia on 2023-11-17

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntu-release-upgrader (Ubuntu)	New	Undecided	Unassigned

Bug Description

When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails consistently at the `Installing the firefox snap` step.

This was first detected on Jenkins [1], then reproduced locally with `auto-upgrade-testing`, then finally by manually running a `do-release-upgrade -d` in a VM.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.17
ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126
Uname: Linux 5.15.0-88-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CurrentDesktop: XFCE
Date: Fri Nov 17 18:24:22 2023
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Skia (hyask) wrote on 2023-11-17:

CurrentDmesg.txt.txt Edit (37.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.2 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (4.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (809 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (109 bytes, text/plain; charset="utf-8")

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Ubuntuubuntu-release-upgrader package