snap-store is not tracking the right channel after upgrade to 23.10

[Nicolas Dechesne]

I upgrade my laptop from 23.04 to 23.10, on Nov 14. After the upgrade, the snap-store snap is not tracking the 23.10 channel. In fact it's still tracking the 22.10 channel, probably meaning that I had a similar issue when I upgraded from 22.10 to 23.04, which I had not noticed!

Note this specific laptop was initially setup with the 22.10 ISO.

Checking snap-store info after the 23.10 upgrade:

refresh-date: 2023-05-29
channels:
  latest/stable: 41.3-71-g709398e 2023-04-28 (959) 12MB -
  latest/candidate: 41.3-76-g2e8f3b0 2023-10-12 (1058) 12MB -
  latest/beta: ↑
  latest/edge: 0+git.3de38a7 2023-11-10 (1067) 10MB -
  preview/stable: –
  preview/candidate: 0.2.7-alpha 2023-02-02 (864) 10MB -
  preview/beta: ↑
  preview/edge: 0.3.0-alpha 2023-08-14 (1017) 11MB -
installed: 41.3-71-g709398e (959) 12MB -

Note that the following snaps seem to be tracking the appropriate channel, FWIW.

tracking: latest/stable/ubuntu-23.10
gtk-common-themes
tracking: latest/stable/ubuntu-23.10
snapd-desktop-integration
tracking: latest/stable/ubuntu-23.10

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: ubuntu-release-upgrader-core 1:23.10.10
ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3
Uname: Linux 6.5.0-10-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports:
 640:0:124:805987:2023-11-13 15:56:12.747670299 +0100:2023-11-13 15:56:10.287670218 +0100:/var/crash/_usr_libexec_udisks2_udisksd.0.crash
 640:0:124:1177022:2023-11-13 15:57:25.121505292 +0100:2023-11-13 15:57:25.125505305 +0100:/var/crash/_usr_lib_systemd_systemd.0.crash
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 15 10:51:54 2023
InstallationDate: Installed on 2023-03-21 (239 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: Upgraded to mantic on 2023-11-13 (2 days ago)
VarLogDistupgradeTermlog:

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Oliver Calder (ocalder)]

I experienced the same thing while upgrading from lunar to mantic on 14 November.

In my case, snap-store was tracking latest/stable after the upgrade, and I believe before as well.

A snap refresh of snap-store to latest/stable/ubuntu-23.10 solved the issue for me.

My system happens to be originally a 22.10 install, but it may be the case that I manually changed which channel snap-store was tracking at some point. I'm not sure if the u-r-u is more hesitant to change snap channel tracking if the channel has been manually set by the user.

Additionally, the firmware-updater snap was successfully installed and tracking latest/stable/ubuntu-23.10 after the upgrade -- I did not see the problems with firmware-updater which are tracked in #2036765 and #2039268.