unofficial software packages causing upgrade to fail and the said packages is kubutu-desktop

Bug #2009245 reported by Loh Zhi Qin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Ubuntu 20.04.5 LTS
Version installed: 1.20.04.40

What I expected to happen:
- To be able to install the application properly

What happened instead:
- Error with kubuntu desktop.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.40
ProcVersionSignature: Ubuntu 5.15.0-67.74~20.04.1-generic 5.15.85
Uname: Linux 5.15.0-67-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.25
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
Date: Sat Mar 4 13:52:18 2023
InstallationDate: Installed on 2022-01-08 (419 days ago)
InstallationMedia: Kubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_SG:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_SG.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to focal on 2023-03-04 (0 days ago)

Revision history for this message
Loh Zhi Qin (lohzq88) wrote :
Revision history for this message
Nick Rosbrook (enr0n) wrote :

Reviewing the files from your upgrade attempt, you have installed packages from the deadsnakes PPA. Some of the packages installed are newer than those in the official archive, which is keeping some python packages installed which then prevents the upgrade from being calculated. Please try using the ppa-purge tool to remove packages installed from ppa:deadsnakes/ppa. After that you can try upgrading again and if it still fails open a new bug report. Thanks and good luck!

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Invalid
tags: added: deadsnakes-ppa
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