Upgrade quit and lost GUI environment

Bug #1998836 reported by Brian Murray
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
New
Undecided
Unassigned

Bug Description

I was upgrading from Jammy to Kinetic and my X Window environment crashed / disappeared. I then had to use 'sudo dpkg --configure -a" followed by "sudo apt-get -f install" and "sudo apt-get dist-upgrade".

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: ubuntu-release-upgrader-core 1:22.10.8
ProcVersionSignature: Ubuntu 5.19.0-26.27-generic 5.19.7
Uname: Linux 5.19.0-26-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Mon Dec 5 08:41:30 2022
InstallationDate: Installed on 2018-08-10 (1577 days ago)
InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: Upgraded to kinetic on 2022-12-02 (2 days ago)
mtime.conffile..etc.apport.crashdb.conf: 2022-04-25T14:01:05.604406
mtime.conffile..etc.update-manager.meta-release: 2021-05-27T16:30:16.970490

Revision history for this message
Brian Murray (brian-murray) wrote :
Revision history for this message
Brian Murray (brian-murray) wrote :

Looking at /var/log/syslog I see the following which could be around the time the crash occurred:

ec 2 13:53:45 impulse systemd[1]: Stopping User Manager for UID 1000...
Dec 2 13:53:45 impulse systemd[6620]: Stopping Application launched by gnome-session-binary...
Dec 2 13:53:45 impulse systemd[6620]: Stopping Application launched by gnome-session-binary...
Dec 2 13:53:45 impulse systemd[6620]: Stopped VTE child process 10853 launched by terminator process 7397.
Dec 2 13:53:45 impulse systemd[6620]: vte-spawn-7bf31667-0cca-479f-a6f0-552f88b8ed6e.scope: Consumed 1h 12min 40.012s CPU time.
Dec 2 13:53:45 impulse systemd[6620]: Removed slice Slice /app/org.gnome.Terminal.
Dec 2 13:53:45 impulse systemd[6620]: Stopped target Bluetooth.
Dec 2 13:53:45 impulse systemd[6620]: Stopped target Main User Target.
Dec 2 13:53:45 impulse systemd[6620]: Stopped target Sound Card.
Dec 2 13:53:45 impulse systemd[6620]: Stopping Accessibility services bus...
Dec 2 13:53:45 impulse gvfsd[6764]: A connection to the bus can't be made
Dec 2 13:53:45 impulse gvfsd[1396266]: A connection to the bus can't be made
Dec 2 13:53:45 impulse gvfsd[1158513]: A connection to the bus can't be made
Dec 2 13:53:45 impulse gvfsd[1397759]: A connection to the bus can't be made
Dec 2 13:53:45 impulse gvfsd[647524]: A connection to the bus can't be made
Dec 2 13:53:45 impulse gvfsd[647718]: A connection to the bus can't be made
Dec 2 13:53:45 impulse gnome-session-binary[7037]: WARNING: Could not get session class: No such device or address
Dec 2 13:53:45 impulse gnome-session[7037]: gnome-session-binary[7037]: WARNING: Could not get session class: No such device or address
Dec 2 13:53:45 impulse gnome-session[7037]: gnome-session-binary[7037]: WARNING: Lost name on bus: org.gnome.SessionManager
Dec 2 13:53:45 impulse gnome-session-binary[7037]: WARNING: Lost name on bus: org.gnome.SessionManager
Dec 2 13:53:45 impulse systemd[6620]: Stopping D-Bus User Message Bus...
Dec 2 13:53:45 impulse systemd[6620]: Stopping User preferences database...
Dec 2 13:53:45 impulse systemd[6620]: Stopping Evolution address book service...
Dec 2 13:53:45 impulse systemd[6620]: Stopping Evolution calendar service...
Dec 2 13:53:45 impulse systemd[6620]: Stopping Evolution source registry...
Dec 2 13:53:45 impulse systemd[6620]: Stopping GnuPG cryptographic agent and passphrase cache...
Dec 2 13:53:45 impulse gpg-agent[90345]: SIGTERM received - shutting down ...
Dec 2 13:53:45 impulse io.snapcraft.Settings[8504]: Exiting on terminated.

Revision history for this message
Brian Murray (brian-murray) wrote :
Download full text (3.3 KiB)

Here's some more from journalctl:

Dec 02 13:53:34 impulse systemd[1]: Stopping GNOME Display Manager...
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME X11 Session (session: ubuntu).
Dec 02 13:53:34 impulse systemd[6620]: Stopped target Current graphical user session.
Dec 02 13:53:34 impulse systemd[6620]: Stopped Path trigger for new release of Ubuntu notifications.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME Session.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME X11 Session.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME Session (session: ubuntu).
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME accessibility target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME color management target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME date & time target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME maintenance of expirable data target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME keyboard configuration target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME keyboard shortcuts target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME power management target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME printer notifications target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME RFKill support target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME FreeDesktop screensaver target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME file sharing target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME smartcard target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME sound sample caching target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME Wacom tablet support target.
Dec 02 13:53:34 impulse systemd[6620]: Stopped target GNOME XSettings target.
Dec 02 13:53:34 impulse systemd[6620]: Stopping Appmenu GTK Module Environment variables...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME accessibility service...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME color management service...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME date & time service...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME maintenance of expirable data service...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME keyboard configuration service...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME keyboard shortcuts service...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME power management service...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME printer notifications service...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME RFKill support service...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME FreeDesktop screensaver service...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME file sharing service...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME smartcard service...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME sound sample caching service...
Dec 02 13:53:34 impulse systemd[6620]: Stopping GNOME Wacom tablet support service...
Dec 02 13:53:34 impulse systemd[6620]: S...

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