crashing on upgrade due to connection to server

Bug #1984146 reported by Jason Mehmel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Was trying to perform upgrade and software failed saying it couldn't connect to Ubuntu Servers

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: ubuntu-release-upgrader-core 1:21.10.10 [origin: unknown]
ProcVersionSignature: Ubuntu 5.13.0-52.59-generic 5.13.19
Uname: Linux 5.13.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu71.2
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
Date: Tue Aug 9 22:03:41 2022
InstallationDate: Installed on 2017-07-04 (1862 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to impish on 2022-08-10 (0 days ago)
VarLogDistupgradeAptlog:
 Log time: 2022-08-09 22:02:12.766688
 Log time: 2022-08-09 22:02:23.662786
 Log time: 2022-08-09 22:03:15.492614
 Log time: 2022-08-09 22:03:43.431227
VarLogDistupgradeTermlog:

Revision history for this message
Jason Mehmel (jmehmel) wrote :
Revision history for this message
Nick Rosbrook (enr0n) wrote :

It looks like the SSL cert on your mirror had expired:

2022-08-09 22:02:50,687 DEBUG examining: 'deb https://mirrors.switch.ca/ubuntu/ impish main restricted'
2022-08-09 22:02:50,687 DEBUG verifySourcesListEntry: deb https://mirrors.switch.ca/ubuntu/ jammy main restricted
2022-08-09 22:02:50,687 DEBUG url_downloadable: https://mirrors.switch.ca/ubuntu//dists/jammy/Release
2022-08-09 22:02:50,687 DEBUG s='https' n='mirrors.switch.ca' p='/ubuntu//dists/jammy/Release' q='' f=''
2022-08-09 22:02:50,757 DEBUG error from httplib: '<urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: certificate has expired (_ssl.c:1129)>'
2022-08-09 22:02:50,757 DEBUG entry '# deb https://mirrors.switch.ca/ubuntu/ impish main restricted' was disabled (no Release file)

However, I just visited the site and it appears to have a new cert. Please try the upgrade again, but if the issue persists, please try using a different mirror of the Ubuntu archive.

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubuntu-release-upgrader (Ubuntu) because there has been no activity for 60 days.]

Changed in ubuntu-release-upgrader (Ubuntu):
status: Incomplete → Expired
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