Issue with upgrading from 18.04 to Disco 19.04

Bug #1838011 reported by Ravnit
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Ubuntu upgrade wont work

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.34
ProcVersionSignature: Ubuntu 4.15.0-55.60-generic 4.15.18
Uname: Linux 4.15.0-55-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 26 16:07:54 2019
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
InstallationDate: Installed on 2019-03-05 (143 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to bionic on 2019-07-26 (0 days ago)
mtime.conffile..etc.update-manager.release-upgrades: 2019-03-31T11:06:34.112551

Revision history for this message
Ravnit (ravnitsuri) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for your report.

Ubuntu 18.04 LTS is intended to upgrade to Ubuntu 18.10 (https://wiki.ubuntu.com/CosmicCuttlefish/ReleaseNotes) or to Ubuntu 20.04 LTS (after 20.04.1's release), ie. the next release or next LTS release.

If you read Ubuntu 19.04's release notes (https://wiki.ubuntu.com/DiscoDingo/ReleaseNotes) you'll note only mention of upgrading from Ubuntu 18.10 as this is all that's supported.

For information on Ubuntu upgrade paths please see https://help.ubuntu.com/community/UpgradeNotes

Bug reports on an untested and unsupported upgrade path make little sense, thus I've marked this bug report invalid. If you believe I'm in error, please change it back to new and give a reason why you believe it's valid. Thanks again for using Ubuntu.

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Invalid
Revision history for this message
Paul White (paulw2u) wrote :

Now that 18.10 is EOL, the upgrade path from 18.04 now points to 19.04. I've just checked on my own 18.04 installation and I've been offered an upgrade with the following text displayed:

"The software on this computer is up-to-date."
"However, Ubuntu 19.04 is now available (you have 18.04)."

I think the upgrade failed due to the following extracted from the logs:

2019-07-26 16:07:32,915 DEBUG Installing 'xserver-xorg-video-all' (Distro KeepInstalledPkgs rule)
2019-07-26 16:07:33,183 ERROR Dist-upgrade failed: 'E:Unable to correct problems, you have held broken packages.'

Reverting status to "New".

Changed in ubuntu-release-upgrader (Ubuntu):
status: Invalid → New
Revision history for this message
Ravnit (ravnitsuri) wrote :

Any update on how I can find a list of said 'held broken packages' and/or a solution to fix them in order to actually upgrade ubuntu?

Solutions I have tried include all of these :
1) https://askubuntu.com/questions/223237/unable-to-correct-problems-you-have-held-broken-packages
2) https://appuals.com/fix-unable-correct-problems-held-broken-packages/

Didn't help me, those links..

Any help or advice would be much appreciated

Revision history for this message
Brian Murray (brian-murray) wrote :

Reviewing the files from your upgrade attempt you seem to have enabled a PPA that provides Xorg packages. This will prevent the upgrade as that PPA contains package version numbers greater than the release to which you are upgrading. You can revert the PPA by installing the ppa-purge package from the official Ubuntu archive and then running 'sudo ppa-purge oibaf'. After that you try upgrading and again and if it still fails open a new bug report. Thanks and good luck!

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Invalid
tags: added: ppa xorg-oibaf-ppa
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