Could not determine the upgrade - 16.04 > 18.04

Bug #1793949 reported by Ricky
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

After making sure my system is up-to-date, I ran the upgrade tool and got the following when "Setting new software channels":

An unresolvable problem occurred while calculating the upgrade.

 This can be caused by:
 * Upgrading to a pre-release version of Ubuntu
 * Running the current pre-release version of Ubuntu
 * Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug using the command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

I got some details of my system in case they were useful.

Linux UbuntuMS 4.4.0-135-generic #161-Ubuntu SMP Mon Aug 27 10:45:01 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

Distributor ID: Ubuntu
Description: Ubuntu 16.04.5 LTS
Release: 16.04
Codename: xenial

When running sudo apt update, I get the following:

Hit:1 http://security.ubuntu.com/ubuntu xenial-security InRelease
Ign:2 http://dl.google.com/linux/chrome/deb stable InRelease
Err:3 http://archive.getdeb.net/ubuntu xenial-getdeb InRelease
  Could not resolve 'archive.getdeb.net'
Hit:4 http://gb.archive.ubuntu.com/ubuntu xenial InRelease
Hit:5 http://ppa.launchpad.net/diesch/testing/ubuntu xenial InRelease
Ign:6 http://apt.izzysoft.de/ubuntu generic InRelease
Hit:7 http://gb.archive.ubuntu.com/ubuntu xenial-updates InRelease
Hit:8 http://dl.google.com/linux/chrome/deb stable Release
Hit:10 http://gb.archive.ubuntu.com/ubuntu xenial-backports InRelease
Hit:11 http://ppa.launchpad.net/freyja-dev/unity-tweak-tool-daily/ubuntu xenial InRelease
Hit:12 http://ppa.launchpad.net/nilarimogard/webupd8/ubuntu xenial InRelease
Hit:13 http://ppa.launchpad.net/numix/ppa/ubuntu xenial InRelease
Hit:14 http://us.archive.ubuntu.com/ubuntu xenial InRelease
Hit:15 http://ppa.launchpad.net/ondrej/php/ubuntu xenial InRelease
Hit:16 http://ppa.launchpad.net/snwh/pulp/ubuntu xenial InRelease
Hit:17 http://repo.zabbix.com/zabbix/3.4/ubuntu xenial InRelease
Hit:18 http://ppa.launchpad.net/team-xbmc/ppa/ubuntu xenial InRelease
Hit:19 http://ppa.launchpad.net/teejee2008/ppa/ubuntu xenial InRelease
Hit:20 http://ppa.launchpad.net/yktooo/ppa/ubuntu xenial InRelease
Hit:9 https://apt.izzysoft.de/ubuntu generic Release
Reading package lists... Done
W: Failed to fetch http://archive.getdeb.net/ubuntu/dists/xenial-getdeb/InRelease Could not resolve 'archive.getdeb.net'
W: Some index files failed to download. They have been ignored, or old ones used instead.

I tried running the upgrade via Terminal and got this:

Some third party entries in your sources.list were disabled. You can
re-enable them after the upgrade with the 'software-properties' tool
or your package manager.

To continue please press [ENTER]

Hit http://security.ubuntu.com/ubuntu bionic-security InRelease
Hit http://gb.archive.ubuntu.com/ubuntu bionic InRelease
Hit http://gb.archive.ubuntu.com/ubuntu bionic-updates InRelease
Hit http://gb.archive.ubuntu.com/ubuntu bionic-backports InRelease
Hit http://us.archive.ubuntu.com/ubuntu bionic InRelease
Fetched 0 B in 0s (0 B/s) <<<< LOOKS LIKE IT HASN'T DOWNLOADED THE FILES!

Checking package manager
Reading package lists... Done
Building dependency tree
Reading state information... Done

Calculating the changes

Calculating the changes

Could not determine the upgrade

An unresolvable problem occurred while calculating the upgrade.

This can be caused by:
* Upgrading to a pre-release version of Ubuntu
* Running the current pre-release version of Ubuntu
* Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug using the
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

Restoring original system state

Aborting
Reading package lists... Done
Building dependency tree
Reading state information... Done
=== Command detached from window (Sun Sep 23 12:55:45 2018) ===
=== Command terminated with exit status 1 (Sun Sep 23 12:55:55 2018) ===

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.25
ProcVersionSignature: Ubuntu 4.4.0-135.161-generic 4.4.140
Uname: Linux 4.4.0-135-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Sun Sep 23 12:41:28 2018
InstallationDate: Installed on 2016-05-15 (860 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to xenial on 2018-09-23 (0 days ago)
VarLogDistupgradeTermlog:

Revision history for this message
Ricky (rickybobby1986) wrote :
tags: added: xenial2bionic
Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The error that you are a reporting is a conflict between packages from the official Ubuntu archive and packages from a PPA. To resolve this situation please deactivate PPAs using the tool 'ppa-purge' which is provided by the ppa-purge package. Then try performing the release upgrade again. Thanks in advance!

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Invalid
tags: added: ppa-conflict
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