Login Page Freezing with Kernel 4.13.0-xxx

[Kevin Phan]

When trying to launch/Boot computer; device freezes at login screen.

Tried running a GRUB repair as well as file system check; nothing came back.

Only way to boot into system is by running a 4.10 kernel version and even then, it'll lag/freeze for about 3-5seconds before you can enter information into the Login page.

Tried doing a $ apt purge intel-microcode per another suggestion through launchpad (Bug # 1760377)

Version of ubuntu: 16.04.3 LTS
Expected to Happen: boot normally into login page
Actually Happened: device will freeze at either the Ubuntu Logo or Freeze/Crash at Login splash screen.

00:00.0 Host bridge: Intel Corporation Device 591f (rev 05)
00:01.0 PCI bridge: Intel Corporation Sky Lake PCIe Controller (x16) (rev 05)
00:02.0 VGA compatible controller: Intel Corporation Device 5912 (rev 04)
00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H Thermal subsystem (rev 31)
00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #1 (rev 31)
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA controller [AHCI mode] (rev 31)
00:1b.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Root Port #17 (rev f1)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #1 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31)
00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)
00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (2) I219-LM (rev 31)
01:00.0 VGA compatible controller: NVIDIA Corporation GM107GL [Quadro K620] (rev a2)
01:00.1 Audio device: NVIDIA Corporation Device 0fbc (rev a1)
02:00.0 Non-Volatile memory controller: Toshiba America Info Systems Device 0115 (rev 01)
03:00.0 PCI bridge: Texas Instruments XIO2001 PCI Express-to-PCI Bridge

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.23
ProcVersionSignature: Ubuntu 4.10.0-42.46~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-42-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Tue Apr 3 15:12:34 2018
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeAptlog:
 Log time: 2018-04-03 12:44:39.745118
 Starting pkgProblemResolver with broken count: 0
 Starting 2 pkgProblemResolver with broken count: 0
 Done
 Log time: 2018-04-03 12:45:17.674193

[birkir (birkir-g)]

Same thing is happening to multiple Ubuntu installations all over our organisation.
We need this fixed ASAP...

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Kevin Phan (saigonwheat)]

currently having the user(s) boot to 4.10 kernel. Has there been any updates for this particular issue?