Ubuntu 17.04: KVM host System does not boot up after upgrading to 17.04

Bug #1691978 reported by bugproxy on 2017-05-19
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
The Ubuntu-power-systems project
Undecided
Unassigned
ubuntu-release-upgrader (Ubuntu)
Undecided
Ubuntu on IBM Power Systems Bug Triage

Bug Description

== Comment: #0 - HEMALATHA B T <email address hidden> - 2017-05-17 10:28:27 ==
---Problem Description---
System does not come up after upgrading from ubuntu 16:10 to ubuntu 17.04

Contact Information = <email address hidden>

---uname output---
NA

Machine Type = Firestone15 cores system

---System Hang---
Upon rebooting the system after upgrade to Ubuntu 17.04, the system does not come.
Have to power off and then poweron again the CEC From ipmitool and select a different
kernel like 4.8 or 4.4 to get the system prompt

---Debugger---
A debugger is not configured

---Steps to Reproduce---
 The system was at 16.04.2 ubuntu KVM host. For another bug, the system was to be updated
 to 4:10 Kernel. On guest I could easily update to 4:10 from ubuntu 16.04.2. However host would
hang and could not come up on 4:10 kernel. Hence tried to officially upgrade to 17.04.
High level steps followed are:
Upgrade from 16.04 to 16.10 and then upgrade to 1704.
On restarting the system the kernel does not boot up at 4:10 level.
Some of the messages seen suspecting on ipmitool console during bring up of 4:10 kernel are,

[8093518175,5] INIT: Starting kernel at 0x20010000, fdt at 0x305bd430 (size 0x18834)
[8247984723,3] OPAL: Trying a CPU re-init with flags: 0x2
[ 0.000000] OPAL V3 detected !
[ 0.000000] Reserved memory: failed to reserve memory for node 'ibm,homer-image@7ffd800000': base 0x0000007ffd800000, size 4 MiB
[ 0.000000] Reserved memory: failed to reserve memory for node 'ibm,homer-image@7ffdc00000': base 0x0000007ffdc00000, size 4 MiB
[ 0.000000] Reserved memory: failed to reserve memory for node 'ibm,hbrt-vpd-image@7ffd700000': base 0x0000007ffd700000, size 1 MiB
[ 0.000000] Reserved memory: failed to reserve memory for node 'ibm,hbrt-target-image@7ffd6d0000': base 0x0000007ffd6d0000, size 0 MiB
[ 0.000000] Reserved memory: failed to reserve memory for node 'ibm,hbrt-code-image@7ffd4a0000': base 0x0000007ffd4a0000, size 2 MiB
[ 0.000000] Reserved memory: failed to reserve memory for node 'ibm,occ-common-area@7fff800000': base 0x0000007fff800000, size 8 MiB
[ 0.000000] Reserved memory: failed to reserve memory for node 'ibm,firmware-stacks@31c00000': base 0x0000000031c00000, size 17 MiB
[ 0.000000] Reserved memory: failed to reserve memory for node 'ibm,firmware-data@31000000': base 0x0000000031000000, size 12 MiB
[ 0.000000] Reserved memory: failed to reserve memory for node 'ibm,firmware-heap@30300000': base 0x0000000030300000, size 13 MiB
[ 0.000000] Reserved memory: failed to reserve memory for node 'ibm,firmware-code@30000000': base 0x0000000030000000, size 3 MiB
[ 0.000000] Reserved memory: failed to reserve memory for node 'ibm,firmware-allocs-memory@4000000000': base 0x0000004000000000, size 9 MiB
[ 0.000000] Reserved memory: failed to reserve memory for node 'ibm,firmware-allocs-memory@39c00000': base 0x0000000039c00000, size 9 MiB
[ 0.000000] Using PowerNV machine description
[ 0.000000] Page sizes from device-tree:

[ 1.447130] pci 0001:02:0b.0: BAR 8: assigned [mem 0x3fe881800000-0x3fe882ffffff]
[ 1.447969] pci 0001:02:01.0: BAR 7: no space for [io size 0x1000]
[ 1.449433] pci 0001:02:01.0: BAR 7: failed to assign [io size 0x1000]
[ 1.450256] pci 0001:02:0a.0: BAR 7: no space for [io size 0x1000]
[ 1.451071] pci 0001:02:0a.0: BAR 7: failed to assign [io size 0x1000]
[ 1.452733] pci 0001:02:0b.0: BAR 7: no space for [io size 0x1000]
[ 1.453580] pci 0001:02:0b.0: BAR 7: failed to assign [io size 0x1000]
[ 1.454425] pci 0001:02:0a.0: BAR 7: no space for [io size 0x1000]
[ 1.456107] pci 0001:02:0a.0: BAR 7: failed to assign [io size 0x1000]
[ 1.456949] pci 0001:02:0b.0: BAR 7: no space for [io size 0x1000]
[ 1.457753] pci 0001:02:0b.0: BAR 7: failed to assign [io size 0x1000]
[ 1.458580] pci 0001:02:01.0: BAR 7: no space for [io size 0x1000]
[ 1.459392] pci 0001:02:01.0: BAR 7: failed to assign [io size 0x1000]
[ 1.460229] pci 0001:03:00.0: BAR 6: assigned [mem 0x3fe880000000-0x3fe88007ffff pref]

Enter=accept, e=edit, n=new, x=exit, l=language, h=help
The system is going down NOW!t
Sent SIGTERM to all processes
Sent SIGKILL to all processes
[19776032192,3] OPAL: Trying a CPU re-init with flags: 0x1
[19970394859,3] OPAL: Trying a CPU re-init with flags: 0x2
 -> smp_release_cpus()
spinning_secondaries = 119
 <- smp_release_cpus()
[ 3.165247] Unable to open file: /etc/keys/x509_ima.der (-2)
[ 3.165249] Unable to open file: /etc/keys/x509_evm.der (-2)
[ 5.214521] lpfc 0000:01:00.0: 0:1303 Link Up Event x1 received Data: x1 x0 x80 x0 x0 x0 0
[ 6.251254] lpfc 0000:01:00.1: 1:1303 Link Up Event x1 received Data: x1 x0 x80 x0 x0 x0 0

After this is stops progressing

Userspace tool common name: do-release-upgrade -d

The userspace tool has the following bit modes: 64bit

Userspace rpm: na

Userspace tool obtained from project website: na

*Additional Instructions for <email address hidden>:
-Post a private note with access information to the machine that the bug is occuring on.
-Attach ltrace and strace of userspace application.

Please write to me for system access

bugproxy (bugproxy) on 2017-05-19
tags: added: architecture-ppc64le bugnameltc-154780 severity-high targetmilestone-inin1704
Changed in ubuntu:
assignee: nobody → Ubuntu on IBM Power Systems Bug Triage (ubuntu-power-triage)
affects: ubuntu → ubuntu-release-upgrader (Ubuntu)

------- Comment From <email address hidden> 2017-05-19 05:23 EDT-------
Hello Canonical,

This bug seems similar as Launchpad bug 1656908,
for which fix is already released. Wondering why its still
being seen now with dist-updrade done to 17.04 ?

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