do-release-upgrade fails

Bug #1691924 reported by Omission5311
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I originally installed Kubuntu 16.04 but since upgraded to 16.10 and switched over to Ubuntu GNOME (ubuntu-gnome-desktop).

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: ubuntu-release-upgrader-core 1:16.10.10
Uname: Linux 4.11.1-041101-generic x86_64
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: GNOME
Date: Thu May 18 23:38:33 2017
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to yakkety on 2017-05-19 (0 days ago)

Revision history for this message
Omission5311 (omission5311) wrote :
description: updated
tags: added: yakkety2zesty
Revision history for this message
Omission5311 (omission5311) wrote :

Turned out that the culprit, despite a very long list of Broken packages in Apt.log, was this inconspicuous line in Main.log:

DEBUG Installing 'xserver-xorg-video-all' (Distro KeepInstalledPkgs rule)

So while technically my issue with this is fixed I think some work needs to be done to provide better, more accurate output with regards to issues like this.

Same problem can manifest for different users with different packages being problematic and the Apt.log list of Broken packages in my case actually included essential packages to my ubuntu-gnome-desktop bundle which would have ravaged my system had I blindly removed them.

Revision history for this message
Brian Murray (brian-murray) wrote :

Did you receive and error message like this?

663 details = _("An unresolvable problem occurred while "
664 "calculating the upgrade.\n\n "
665 "This can be caused by:\n"
666 " * Upgrading to a pre-release version of Ubuntu\n"
667 " * Running the current pre-release version of Ubuntu\n"
668 " * Unofficial software packages not provided by Ubuntu\n"
669 "\n")

Do you think referencing PPAs (you had xorg packages from a PPA installed) here would help?

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Incomplete
Revision history for this message
Omission5311 (omission5311) wrote :

I did see that unhelpful generic boiler plate message every time I tried to run `sudo do-release-upgrade` yes. That doesn't exactly constitute a helpful error message. It's more like saying, "There's a problem and what you tried to do failed" which I already knew by the process not succeeding.

What that process response should have said is that I needed to uninstall xserver-xorg-video-all because it was causing the upgrade to fail.

All the PPA's I have are listed in: https://launchpadlibrarian.net/320297430/VarLogDistupgradeMainlog.txt

Take a look at https://launchpadlibrarian.net/320297428/VarLogDistupgradeAptlog.txt which claims, presumably incorrectly, that tons of packages are 'Broken'.

There's also a handful other automatically attached logs/system info on this bug. To it's credit (do-release-upgrade), it did print a line with a `ubuntu-bug ...` command that automatically generated this report. That's pretty awesome.

All of this is attached to this report:

Dependencies.txt Edit (2.8 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (146.2 KiB, text/plain; charset="utf-8")
VarLogDistupgradeAptclonesystemstate.tar.gz Edit (814.2 KiB, application/x-gzip)
VarLogDistupgradeAptlog.txt Edit (49.8 KiB, text/plain; charset="utf-8")
VarLogDistupgradeLspcitxt.txt Edit (3.4 KiB, text/plain; charset="utf-8")
VarLogDistupgradeMainlog.txt Edit (14.7 KiB, text/plain; charset="utf-8")
VarLogDistupgradeScreenlog.txt Edit (1.0 MiB, text/plain; charset="utf-8")

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubuntu-release-upgrader (Ubuntu) because there has been no activity for 60 days.]

Changed in ubuntu-release-upgrader (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Omission5311 (omission5311) wrote :

Huh? What's this about?

There should be enough info in the logs to confirm this.

Changed in ubuntu-release-upgrader (Ubuntu):
status: Expired → New
Revision history for this message
dino99 (9d9) wrote :

This is an unsupported release now. Please think to install the next LTS 'Bionic 18.04'

http://cdimage.ubuntu.com/ubuntu-next/daily-live/current/
https://www.omgubuntu.co.uk/2018/02/ubuntu-18-04-minimal-install-option

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Invalid
Revision history for this message
Simon Quigley (tsimonq2) wrote :

Marking as Invalid because the release is EOL is not correct. Marking as Incomplete. Also, 18.04 is (at the time of writing) still in development, and you should expect some breakage.
https://wiki.ubuntu.com/Bugs/Responses#Release_has_reached_End_of_Life_.28EOL.29

Reporter, is this still present on 17.10 or 16.04?

Changed in ubuntu-release-upgrader (Ubuntu):
status: Invalid → Incomplete
Changed in ubuntu-release-upgrader (Ubuntu):
status: Incomplete → Confirmed
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