Secure boot disable audio

Bug #1679462 reported by Cristhian Quiñonez
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
New
Undecided
Unassigned

Bug Description

I'm new in Ubuntu 14.04, yesterday everything was working okay in my computer until I updated ubuntu. the software center just showed up and asked me for install new stuff, so I said yes. After the updates finished and the computer restarted, the sound of my computer stop working, I have tried everything. Install, purge, upgrade, reinstall alsa, install the driver of sound, anything worked.

The only thing that worked was to disable the secureboot. But it shows de message “Booting in insecure mode ", i decided to enable secure boot again and the sound is not working.

What is happening if everything was fine until I updated Ubuntu?

I have an Inspiron 14 (3459)

Description: Ubuntu 14.04.5 LTS
Release: 14.04

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.220.9
ProcVersionSignature: Ubuntu 4.4.0-71.92~14.04.1-generic 4.4.49
Uname: Linux 4.4.0-71-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.23
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Tue Apr 4 00:07:49 2017
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-osp1-20150720-0
InstallationDate: Installed on 2015-10-29 (522 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=es_CO:es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_CO.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.update.manager.release.upgrades: 2015-07-19T22:58:40

Revision history for this message
Cristhian Quiñonez (cristhiancq) wrote :
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