Can not update Ubuntu

Bug #1640958 reported by Alex Angel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
New
Undecided
Unassigned

Bug Description

I've tried to update Ubuntu multiple time and it just won't work. I go into the Ubuntu Software Center and see theres an update. So what I did was click install, then left it alone for about half and hour. When I looked back at it it's at the same place as before -- so I'm like "hey, maybe it just takes a long time". 2 hours later and now I definitely know theres a problem, cuz I got a very fast laptop.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.17
ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
Uname: Linux 4.4.0-45-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Thu Nov 10 18:17:34 2016
InstallationDate: Installed on 2016-10-25 (16 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.update-manager.release-upgrades: 2016-11-10T15:24:41.536481

Revision history for this message
Alex Angel (bored) wrote :
affects: ubuntu-release-upgrader (Ubuntu) → software-center (Ubuntu)
affects: software-center (Ubuntu) → ubuntu-release-upgrader (Ubuntu)
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Oh, sorry, I didn’t notice this had already been moved away from ubuntu-release-upgrader. But it’s unlikely to be a problem with Ubuntu Software Center.

Alex, could you please attach a screenshot of the window that’s showing the progress?

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