Unable to upgrade due to libdvdnav4 package

[Hitesh Aleriya]

I am not able to upgrade my ubuntu from 14.04 to 16. Also when I add applet indicator in panel then following error occur:

"Indicator Applet Complete" has quit unexpectedly

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.220.8
ProcVersionSignature: Ubuntu 3.13.0-96.143-generic 3.13.11-ckt39
Uname: Linux 3.13.0-96-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Sat Oct 8 23:18:02 2016
InstallationDate: Installed on 2015-06-27 (469 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to trusty on 2016-10-08 (0 days ago)

[Brian Murray (brian-murray)]

It looks like you have a version of libdvdnav4 from a PPA or other location (not the one from the official Ubuntu archive) and that is blocking the calculation of the upgrade from Trusty to Xenial. You'll need to use ppapurge to remove that package and the upgrade should be calculable. Thanks and good luck!

[Hitesh Aleriya (hitesh5)]

Thanks Brian. It works ;)

On Mon, Oct 10, 2016 at 9:15 PM, Brian Murray <email address hidden> wrote:

> It looks like you have a version of libdvdnav4 from a PPA or other
> location (not the one from the official Ubuntu archive) and that is
> blocking the calculation of the upgrade from Trusty to Xenial. You'll
> need to use ppapurge to remove that package and the upgrade should be
> calculable. Thanks and good luck!
>
> ** Changed in: ubuntu-release-upgrader (Ubuntu)
> Status: New => Incomplete
>
> ** Summary changed:
>
> - Unable to upgrade
> + Unable to upgrade due to libdvdnav4 package
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1631639
>
> Title:
> Unable to upgrade due to libdvdnav4 package
>
> Status in ubuntu-release-upgrader package in Ubuntu:
> Incomplete
>
> Bug description:
> I am not able to upgrade my ubuntu from 14.04 to 16. Also when I add
> applet indicator in panel then following error occur:
>
> "Indicator Applet Complete" has quit unexpectedly
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: ubuntu-release-upgrader-core 1:0.220.8
> ProcVersionSignature: Ubuntu 3.13.0-96.143-generic 3.13.11-ckt39
> Uname: Linux 3.13.0-96-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.21
> Architecture: amd64
> CrashDB: ubuntu
> CurrentDesktop: Unity
> Date: Sat Oct 8 23:18:02 2016
> InstallationDate: Installed on 2015-06-27 (469 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140417)
> PackageArchitecture: all
> SourcePackage: ubuntu-release-upgrader
> UpgradeStatus: Upgraded to trusty on 2016-10-08 (0 days ago)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-
> upgrader/+bug/1631639/+subscriptions
>

[Launchpad Janitor (janitor)]

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