do-release-upgrade left machine in unrebootable state

Bug #1608689 reported by Dean Henrichsmeyer on 2016-08-01
This bug affects 9 people
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)

Bug Description

I performed a do-release-upgrade on a digital ocean droplet running trusty. The end result was a system in which systemd wasn't running but every tool thought it was. Can't reboot, etc.

I get error messages such as:

<root@valor>:~# /sbin/reboot
Failed to start Connection timed out
See system logs and 'systemctl status' for details.
Couldn't find an alternative telinit implementation to spawn.
failed to run telinit 6 for upstart fallback
Failed to talk to init daemon.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.14
ProcVersionSignature: Ubuntu 3.2.0-23.36-virtual 3.2.14
Uname: Linux 3.2.0-23-virtual x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CrashDB: ubuntu
Date: Mon Aug 1 15:51:34 2016
PackageArchitecture: all
 PATH=(custom, no user)
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to xenial on 2016-08-01 (0 days ago)

Dean Henrichsmeyer (dean) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Confirmed

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CrashDB: ubuntu
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader (not installed)
ProcVersionSignature: Ubuntu 3.13.0-91.138-generic 3.13.11-ckt39
Tags: xenial dist-upgrade
Uname: Linux 3.13.0-91-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-08-03 (0 days ago)


_MarkForUpload: True

tags: added: apport-collected

apport information

apport information

apport information

apport information

Dean Henrichsmeyer (dean) wrote :

To close the loop here - /sbin/reboot -f did reboot the system and it came back in a perfectly working, systemd enabled system. It was definitely a broken user experience though.

Changed in ubuntu-release-upgrader (Ubuntu):
importance: Undecided → High
molosser (molosser) wrote :

After finishing upgrading and before restarting, I choone N and then typed /sbin/reboot -f on the terminal but still it doesn't work.

tags: added: trusty2xenial
Pavel Piatruk (piatruk-p) wrote :

Make sure upstart package is installed before you issue reboot. Then remove upstart package after 1st boot. That worked for me.

kokoye2007  (kokoye2007) wrote :

after install upstart
init 6 or reboot is working

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