Activity log for bug #1457353

Date Who What changed Old value New value Message
2015-05-21 07:22:29 Pierre Equoy bug added bug
2015-05-21 07:22:29 Pierre Equoy attachment added update-manager-freeze.png https://bugs.launchpad.net/bugs/1457353/+attachment/4401474/+files/update-manager-freeze.png
2015-05-21 07:23:40 Pierre Equoy attachment added grub-gui-choice.png https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1457353/+attachment/4401478/+files/grub-gui-choice.png
2015-05-21 07:24:08 Pierre Equoy description Ubuntu version: 14.04.2 When running Software Updater (update-manager) to update the packages, it freezes when trying to update grub-pc package. I think this is related to the fact that grub-pc detected a modification of a configuration file and needs to ask the user for confirmation on the action to take. However, the package required to display this (libgtk2-perl) is not installed by default. Steps to reproduce the problem: 1 - install a fresh stock version of Ubuntu 14.04.2 on your device 2 - modify the file /etd/default/grub (for instance, comment the line "GRUB_HIDDEN_TIMEOUT=0" or simply add a comment at the end of the file), then save and run `sudo update-grub2` 3 - Restart the computer and start "Software Updater" Updates are being downloaded and installed. However when reaching grub-pc configuration, the window turns black and white and it has to be killed. (see attached screenshot update-manager-freeze.png) In order to fix the problem, before running the Software Updater, you need to install package `libgtk2-perl`. In that case, a new window will be displayed to ask what to do with the modified configuration file. Note that this problem does not happen when running the update through a terminal (sudo apt-get update && sudo apt-get dist-upgrade) because the grub modification confirmation is then displayed using ncurse. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: ubuntu-release-upgrader-core 1:0.220.7 ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3 Uname: Linux 3.16.0-30-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: Unity Date: Thu May 21 15:09:54 2015 InstallationDate: Installed on 2015-05-21 (0 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) Ubuntu version: 14.04.2 When running Software Updater (update-manager) to update the packages, it freezes when trying to update grub-pc package. I think this is related to the fact that grub-pc detected a modification of a configuration file and needs to ask the user for confirmation on the action to take. However, the package required to display this (libgtk2-perl) is not installed by default. Steps to reproduce the problem: 1 - install a fresh stock version of Ubuntu 14.04.2 on your device 2 - modify the file /etd/default/grub (for instance, comment the line "GRUB_HIDDEN_TIMEOUT=0" or simply add a comment at the end of the file), then save and run `sudo update-grub2` 3 - Restart the computer and start "Software Updater" Updates are being downloaded and installed. However when reaching grub-pc configuration, the window turns black and white and it has to be killed. (see attached screenshot update-manager-freeze.png) In order to fix the problem, before running the Software Updater, you need to install package `libgtk2-perl`. In that case, a new window will be displayed to ask what to do with the modified configuration file (see screenshot grub-gui-choice.png). Note that this problem does not happen when running the update through a terminal (sudo apt-get update && sudo apt-get dist-upgrade) because the grub modification confirmation is then displayed using ncurse. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: ubuntu-release-upgrader-core 1:0.220.7 ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3 Uname: Linux 3.16.0-30-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: Unity Date: Thu May 21 15:09:54 2015 InstallationDate: Installed on 2015-05-21 (0 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install)
2015-05-21 07:24:29 Pierre Equoy tags amd64 apport-bug dist-upgrade trusty amd64 apport-bug dist-upgrade libgtk2-perl trusty
2015-05-21 07:24:36 Pierre Equoy tags amd64 apport-bug dist-upgrade libgtk2-perl trusty amd64 apport-bug dist-upgrade grub-pc libgtk2-perl trusty
2015-05-21 07:24:48 Pierre Equoy tags amd64 apport-bug dist-upgrade grub-pc libgtk2-perl trusty amd64 apport-bug dist-upgrade grub-pc libgtk2-perl trusty update-manager
2015-05-26 17:47:40 Brian Murray ubuntu-release-upgrader (Ubuntu): status New Confirmed
2015-10-15 15:01:07 Adrian Aichner@gmail.com bug added subscriber Adrian Aichner@gmail.com
2015-10-16 17:16:41 Brian Murray ubuntu-release-upgrader (Ubuntu): status Confirmed Incomplete
2015-10-16 17:16:44 Brian Murray bug added subscriber Brian Murray
2016-03-07 07:46:01 Johan bug added subscriber Johan
2016-05-01 04:17:19 Launchpad Janitor ubuntu-release-upgrader (Ubuntu): status Incomplete Expired
2016-06-18 11:56:50 Christian Walde ubuntu-release-upgrader (Ubuntu): status Expired Incomplete
2016-08-28 04:17:35 Launchpad Janitor ubuntu-release-upgrader (Ubuntu): status Incomplete Expired
2017-03-01 20:29:56 Mark O'Donovan bug added subscriber Mark O'Donovan
2017-03-17 17:36:50 Mike Ciaraldi ubuntu-release-upgrader (Ubuntu): status Expired Confirmed
2017-03-28 09:39:51 Michel-Ekimia bug added subscriber Michel-Ekimia