update-manager says theres a new release to upgrade, but then fails to find it to install

Bug #1383943 reported by GridCube
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)

Bug Description

When doing a upgrade test for the xubuntu 32 bit net install for 14.10, after enabling "for any new version" in the sources settings and using the main ubuntu servers i get the manager saying i am up to date with my system but there is a new release to be installed, when choosing to do so the terminal dump shows:

gridcube@gridcube-Intel-powered-classmate-PC:~$ update-manager -d -c

** (update-manager:3034): WARNING **: Couldn't connect to accessibility bus: Failed to connect to socket /tmp/dbus-JRkqLPgKZZ: Conexión rehusada

** (software-properties-gtk:4488): WARNING **: Couldn't connect to accessibility bus: Failed to connect to socket /tmp/dbus-JRkqLPgKZZ: Conexión rehusada
Comprobar si hay una nueva versión de Ubuntu
No se ha encontrado ninguna edición nueva

last two lines say "checking if there is a new version of ubuntu" and then "no new version has been found" this is false as the previous screen did found a new release, see attached screenshot

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.220.3 [origin: unknown]
ProcVersionSignature: Ubuntu 3.13.0-38.65-generic
Uname: Linux 3.13.0-38-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
CrashDB: ubuntu
CurrentDesktop: XFCE
Date: Tue Oct 21 20:13:15 2014
InstallationDate: Installed on 2012-04-20 (913 days ago)
InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120420)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: Upgraded to trusty on 2014-04-03 (201 days ago)

mtime.conffile..etc.update.manager.release.upgrades: 2014-10-21T19:50:41.811931

Revision history for this message
GridCube (gridcube) wrote :
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:

tags: added: iso-testing
Revision history for this message
Brian Murray (brian-murray) wrote :

Please try running the following in a terminal:

DEBUG_UPDATE_MANAGER=1 /usr/bin/do-release-upgrade -d

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Incomplete
Revision history for this message
GridCube (gridcube) wrote :


DEBUG_UPDATE_MANAGER=1 /usr/bin/do-release-upgrade -d

seems to be working, however i don't know where its dumping the data as it has gone and i can't retrieve the first parts of the logs by scrolling back.

So far its working and its downloading the upgrade files.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubuntu-release-upgrader (Ubuntu) because there has been no activity for 60 days.]

Changed in ubuntu-release-upgrader (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers