Ubuntu
ubuntu-release-upgrader package

Upgrade from 13.10 to 14.04 failed

Bug #1310037 reported by Henk Boschker on 2014-04-19

This bug report is a duplicate of: Bug #1310053: 13.10 to 14.04 upgrade: UnicodeEncodeError: 'ascii' codec can't encode character u'\xab' in position 13: ordinal not in range(128) Logged from file DistUpgradeCache.py, line 661 in apt.log. Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	ubuntu-release-upgrader (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Unable to calculate upgrade
Unresolvable error occurred at calculating the upgrade. etc.

root@lappie-02:~# tail -20 /var/log/dist-upgrade/apt.log
  Installing qapt-deb-installer as Aanbevelingen of kubuntu-desktop
    MarkInstall qapt-deb-installer [ amd64 ] < 2.0.65-0ubuntu1 -> 2.1.70-0ubuntu4 > ( universe/kde ) FU=0
  previously satisfied important dependency on quassel:amd64
  Installing quassel as Aanbevelingen of kubuntu-desktop
    MarkInstall quassel [ amd64 ] < 0.9.1-0ubuntu1.1 -> 0.10.0-0ubuntu2 > ( universe/net ) FU=0
  previously satisfied important dependency on skanlite:amd64
  Installing skanlite as Aanbevelingen of kubuntu-desktop
    MarkInstall skanlite [ amd64 ] < 1.0-2 -> 1.1-0ubuntu1 > ( universe/kde ) FU=0
  previously satisfied important dependency on usb-creator-kde:amd64
  Installing usb-creator-kde as Aanbevelingen of kubuntu-desktop
    MarkInstall usb-creator-kde [ amd64 ] < 0.2.50.1 -> 0.2.56 > ( universeroot@lappie-02:~# tail -20 /var/log/dist-upgrade/apt.log
/admin ) FU=0
Starting pkgProblemResolver with broken count: 1
Starting 2 pkgProblemResolver with broken count: 1
Investigating (0) amarok [ amd64 ] < 2:2.8.0-0ubuntu3 > ( universe/kde )
Broken amarok:amd64 Vereisten on amarok-utils [ amd64 ] < 2:2.8.0-0ubuntu3 > ( universe/utils ) (= 2:2.8.0-0ubuntu3)
  Considering amarok-utils:amd64 1 as a solution to amarok:amd64 3
  Added amarok-utils:amd64 to the remove list
  Fixing amarok:amd64 via keep of amarok-utils:amd64
  MarkKeep amarok-utils [ amd64 ] < 2:2.8.0-0ubuntu3 > ( universe/utils ) FU=0
Done
U hebt nieuwe post in /var/mail/root
root@lappie-02:~# tail -20 /var/log/dist-upgrade/main.log
2014-04-19 19:20:49,300 DEBUG Removing 'usplash' (Distro PostUpgradeRemove rule)
2014-04-19 19:20:49,300 DEBUG Removing 'printconf' (Distro PostUpgradeRemove rule)
2014-04-19 19:20:49,300 DEBUG Removing 'foomatic-db-gutenprint' (Distro PostUpgradeRemove rule)
2014-04-19 19:20:49,300 DEBUG Removing 'ebox-printers' (Distro PostUpgradeRemove rule)
2014-04-19 19:20:49,300 DEBUG Removing 'kbluetooth' (Distro PostUpgradeRemove rule)
2014-04-19 19:20:49,300 DEBUG Removing 'kde-plasmoid-cwp' (Distro PostUpgradeRemove rule)
2014-04-19 19:20:49,300 DEBUG Removing 'kdm' (Distro PostUpgradeRemove rule)
2014-04-19 19:20:49,301 DEBUG Removing 'xsettings-kde' (Distro PostUpgradeRemove rule)
2014-04-19 19:20:49,301 DEBUG Removing 'powermanagement-interface' (kubuntu-desktop PostUpgradeRemove rule)
2014-04-19 19:20:49,301 DEBUG Removing 'guidance-power-manager' (kubuntu-desktop PostUpgradeRemove rule)
2014-04-19 19:20:49,301 DEBUG Removing 'kde-guidance-powermanager' (kubuntu-desktop PostUpgradeRemove rule)
2014-04-19 19:20:49,301 DEBUG Purging 'ltsp-client' (Distro PostUpgradePurge rule)
2014-04-19 19:20:49,301 DEBUG Purging 'ltspfsd' (Distro PostUpgradePurge rule)
2014-04-19 19:20:49,301 DEBUG Purging 'linux-restricted-modules-common' (Distro PostUpgradePurge rule)
2014-04-19 19:20:49,302 DEBUG plugins for condition 'PostDistUpgradeCache' are '[]'
2014-04-19 19:20:49,302 DEBUG plugins for condition 'trustyPostDistUpgradeCache' are '[]'
2014-04-19 19:20:49,302 DEBUG plugins for condition 'from_saucyPostDistUpgradeCache' are '[]'
2014-04-19 19:20:49,302 DEBUG Marking 'kubuntu-desktop' for upgrade
2014-04-19 19:20:49,920 DEBUG blacklist expr 'update-manager' matches 'update-manager-kde'
2014-04-19 19:20:49,921 DEBUG The package 'update-manager-kde' is marked for removal but it's in the removal blacklist
U hebt nieuwe post in /var/mail/root
root@lappie-02:~# cat /etc/os-release
NAME="Ubuntu"
VERSION="13.10, Saucy Salamander"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 13.10"
VERSION_ID="13.10"
HOME_URL="http://www.ubuntu.com/"
SUPPORT_URL="http://help.ubuntu.com/"
BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
CrashDB: ubuntu
DistroRelease: Ubuntu 13.10
MarkForUpload: True
Package: ubuntu-release-upgrader (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=nl_NL.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.11.0-20.34-generic 3.11.10.6
Tags: saucy dist-upgrade
Uname: Linux 3.11.0-20-generic x86_64
UpgradeStatus: Upgraded to saucy on 2014-04-19 (2 days ago)
UserGroups:

VarLogDistupgradeTermlog:

See original description

Tags:

Revision history for this message

Jean-Baptiste Lallement (jibel) wrote on 2014-04-21:

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 1310037

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.