Ubuntu crashes many times and go to login screen while browosing site in firefox version -82

Bug #1903176 reported by arisepeter
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-meta (Ubuntu)

Bug Description

I have upgraded from Ubuntu 20.04 to 20.10 recently and I have noticed that while browsing sites in Firefox especially using Youtube in Firefox, the System crashes and go to Login screen. all the application used are closed and need to reopen again.

I am using 4 GB RAM 64 Bit Ubuntu.

Kindly fix.

Thank You so much

- Arise

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: ubuntu-release-upgrader-core 1:20.10.12
ProcVersionSignature: Ubuntu 5.8.0-26.27-generic 5.8.14
Uname: Linux 5.8.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 5 23:52:18 2020
InstallationDate: Installed on 2017-10-04 (1127 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: Upgraded to groovy on 2020-10-24 (11 days ago)

Revision history for this message
arisepeter (arisepeter) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

If GNOME-shell suffers from a crash, all programs are killed & the user is logged out. There can be many reasons for this, however it's not related to the `ubuntu-release-upgrader` package which upgrades a release (from focal/20.04 to groovy/20.10 for example)

I'm not sure what package this should be filed against, I see only evidence of i915/graphic crash, but little detail is available (partially as filed against the upgrade tool).

affects: ubuntu-release-upgrader (Ubuntu) → ubuntu-meta (Ubuntu)
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