Software Boutique failes
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| ubuntu-mate-meta (Ubuntu) |
Expired
|
Undecided
|
Unassigned | ||
Bug Description
Trying to migrate from Ubuntu MATE 18.04 to Ubuntu MATE 20.04. AMD 64-bit UEFI installed. Tried using the "Software Boutique". The following failed to install (worked fine in 18.04).
Software Boutique
Etcher failed to Install
Package does not exist
Package balena-
PlayOnLinux failed to Install
Failed to remove essential system package
Package aptdaemon cannot be removed
PySolFC fti
Package dependencies cannot be resolved
The following packages have unmet dependencies:
GIMP fti
Package dependencies cannot be resolved
The following packages have unmet dependencies:
gimp: Depends: libgdk-pixbuf2.0-0 (>= 2.30.8) but 2.40.0+
Depends: libc6 (>= 2.29) but 2.31-0ubuntu9.2 is to be installed
Depends: libfontconfig1 (>= 2.12.6) but 2.13.1-2ubuntu3 is to be installed
Depends: libgcc-s1 (>= 3.0) but 10.3.0-
Depends: libglib2.0-0 (>= 2.55.1) but 2.64.6-
Depends: libgs9 (>= 8.61.dfsg.1) but 9.50~dfsg-
Depends: libgtk2.0-0 (>= 2.24.10) but 2.24.32-4ubuntu4 is to be installed
Depends: libgudev-1.0-0 (>= 167) but 1:233-1 is to be installed
Depends: libjpeg8 (>= 8c) but 8c-2ubuntu8 is to be installed
Depends: liblzma5 (>= 5.1.1alpha+
Depends: librsvg2-2 (>= 2.32.0) but 2.48.9-
Depends: libstdc++6 (>= 5.2) but 10.3.0-
Depends: libtiff5 (>= 4.0.3) but 4.1.0+git191117
Depends: zlib1g (>= 1:1.1.4) but 1:1.2.11.
gimp-gap: Depends: libc6 (>= 2.14) but 2.31-0ubuntu9.2 is to be installed
Depends: libgdk-pixbuf2.0-0 (>= 2.22.0) but 2.40.0+
Depends: libglib2.0-0 (>= 2.35.9) but 2.64.6-
Depends: libgtk2.0-0 (>= 2.9.0) but 2.24.32-4ubuntu4 is to be installed
Depends: libjpeg8 (>= 8c) but 8c-2ubuntu8 is to be installed
gimp-plugin-
Package dependencies cannot be resolved
The following packages have unmet dependencies:
gimp: Depends: libgdk-pixbuf2.0-0 (>= 2.30.8) but 2.40.0+
Depends: libc6 (>= 2.29) but 2.31-0ubuntu9.2 is to be installed
Depends: libfontconfig1 (>= 2.12.6) but 2.13.1-2ubuntu3 is to be installed
Depends: libgcc-s1 (>= 3.0) but 10.3.0-
Depends: libglib2.0-0 (>= 2.55.1) but 2.64.6-
Depends: libgs9 (>= 8.61.dfsg.1) but 9.50~dfsg-
Depends: libgtk2.0-0 (>= 2.24.10) but 2.24.32-4ubuntu4 is to be installed
Depends: libgudev-1.0-0 (>= 167) but 1:233-1 is to be installed
Depends: libjpeg8 (>= 8c) but 8c-2ubuntu8 is to be installed
Depends: liblzma5 (>= 5.1.1alpha+
Depends: librsvg2-2 (>= 2.32.0) but 2.48.9-
Depends: libstdc++6 (>= 5.2) but 10.3.0-
Depends: libtiff5 (>= 4.0.3) but 4.1.0+git191117
Depends: zlib1g (>= 1:1.1.4) but 1:1.2.11.
gimp-gap: Depends: libc6 (>= 2.14) but 2.31-0ubuntu9.2 is to be installed
Depends: libgdk-pixbuf2.0-0 (>= 2.22.0) but 2.40.0+
Depends: libglib2.0-0 (>= 2.35.9) but 2.64.6-
Depends: libgtk2.0-0 (>= 2.9.0) but 2.24.32-4ubuntu4 is to be installed
Depends: libjpeg8 (>= 8c) but 8c-2ubuntu8 is to be installed
gimp-plugin-
Google Chrome fti
Installed 2nd try
Google Earth fti
Installed 2nd try
Obviously this was never tested before release. Good QC would require installing every package shown on SB. Obviously not done.
Tried "Upgrade Installed Packages"
Tried "Resolve Broken Packages"
Gimp installed
Etcher still failed to install
E:Failed to fetch https:/
PlayOnLinux installed
PySolFC installed
tried sudo apt-get update
sudo apt-get update
Err:5 https:/
403 Forbidden [IP: 34.208.28.248 443]
[IP: 34.208.28.248 443]
E: The repository 'https:/
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
tried sudo apt-get upgrade.
Tried "Manage Repositories"
Error while refreshing cache
pk-
E: The repository 'https:/
E: https:/
(319)
Needed actions. Remove Etcher from the Software Boutique. Update the information in the packages so they will install.
(P.S.) Will not use 20.04 since the audio on YouTube is so distorted and noisy that it is unusable. That is why I am still using 18.04. What went wrong with 20.04???
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity (not installed)
ProcVersionSign
Uname: Linux 5.8.0-50-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: MATE
Date: Wed Aug 4 02:51:25 2021
InstallCmdLine: file=/cdrom/
InstallationDate: Installed on 2021-04-17 (109 days ago)
InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
SourcePackage: ubiquity
Symptom: installation
UpgradeStatus: No upgrade log present (probably fresh install)

Thank you for taking the time to report this bug and helping to make Ubuntu better.
Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug.
I suspect a Support site would be more appropriate, eg. https:/ /answers. launchpad. net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http:// loco.ubuntu. com/ or asking at https:/ /askubuntu. com or https:/ /ubuntuforums. org, or for more support options please look at https:/ /discourse. ubuntu. com/t/community -support/ 709
Ubuntu MATE does not use launchpad for tracking bugs, issues should be reported at https:/ /github. com/ubuntu- mate/ubuntu- mate-welcome- legacy/ issues
The Ubuntu-MATE discourse site can also be used for support purposes, and filing bugs if you wish.
I've changed the status to "incomplete" as it looks like a support issue to me, however if you believe I'm in error, please leave a comment explaining why and the status can be returned to "New".