keyboard does pop up not after update to r26

[Ulrike Soltau]

Ubuntu bq 4.5. Checked with browser, dekko, calendar and system settings (changing the pin). Turned the phone off and on. No change.

[Pat McGowan (pat-mcgowan)]

This cannot be reproduced and so far we have no other reports. Can you provide any other information? Do you see any files in /var/crash?

Did it persist after a reboot?

[Pat McGowan (pat-mcgowan)]

also the logs from /home/phablet/.cache/upstart could be useful

What locale and keyboard do you use?

[Ulrike Soltau (cardweaver)]

It did persist after the reboot but I got it fixed: turned the developer's mode off and did again a reboot and after that everything works fine, also in the developer's mode. I have some files in /var/crash and also /home/phablet/.cache/upstart in from this morning. Would you still be interested in them?
I use I believe German as locale and the the keyboards German, English and Emoji loaded.

[Victor gonzalez (victor-gonzalez-0)]

We've got another user with the same keyboard issue after OTA7 update, we'll gather logs and attached here.

[Victor gonzalez (victor-gonzalez-0)]

Hi @pat

Attached the customer's logs and a screen shot with its keyboard layout, hope this will be useful.

[Pat McGowan (pat-mcgowan)]

@victor this is the behavior you would see when an external keyboard is present, either USB or Bluetooth
We set a key in such a case which can be viewed with
gsettings get com.canonical.keyboard.maliit stay-hidden
Perhaps a BT keyboard is paired to the phone

[Victor gonzalez (victor-gonzalez-0)]

Hi @pat,

Customer gave us confirmation that he has never plugged an external keyboard( neither OTG or BT)

[Pat McGowan (pat-mcgowan)]

If its till in that state can the customer issue this command (over an adb or ssh connection)

gsettings get com.canonical.keyboard.maliit stay-hidden

[Pat McGowan (pat-mcgowan)]

We have reproduced it, ignore last comment

[Pat McGowan (pat-mcgowan)]

We opened bug #1515712 but it is probably the same root cause. If so, there is a race at startup that causes the backend server to lock up so the focus events don't get seen. In that case though a reboot should fix it, although it may take more than one per comment #3 as it is just by chance when it does or doesn't enter this state.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Ivo Xavier (ivoxavier)]

Hi everyone,

I'm having a similar issue on my E4.5 with the latest rc-proposed builds, now I'm at r485.

I can reproduce this behavior every time:

1) Open Browser
2) Switch to private tab
3) tap search bar
4) Keyboard won't popup.

  So, to fix it I do this:

1) Open message app
2) Create a new message OR tap a existent chat
3) Tap text field
4) Keyboard popup
5) Switch back to browser
6) Keyboard pop ups and fully working

I don't know if my report match to the same bug reported here. If not, sorry :)

Big hug

[Michael Sheldon (michael-sheldon)]

Hi Ivo,

 This looks like a separate issue to the one described in this bug, could you file a new bug report for it against both the keyboard and webbrowser-app (since from your description it sounds like it might be something specific to the webbrowser)

Thanks!

[Olivier Tilloy (osomon)]

@Ivo: I second Michael’s request, can you please file a separate bug report at https://bugs.launchpad.net/ubuntu/+source/webbrowser-app/+filebug to better track the issue? Note that I am able to reproduce the issue on my krillin.

[Nick Dedekind (nick-dedekind)]

Ivo's bug logged https://bugs.launchpad.net/qtubuntu/+bug/1648842