No drivers detected for TU104GL [T4G] card

Bug #2068030 reported by Joao Andre Simioni
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-drivers-common (Ubuntu)
New
Undecided
Unassigned

Bug Description

ubuntu-drivers is not returning any driver for g5g instances in AWS, which use Tesla T4G cards:

# lspci -tv
-[0000:00]-+-00.0 Amazon.com, Inc. Device 0200
           +-01.0 Amazon.com, Inc. Device 8250
           +-04.0 Amazon.com, Inc. NVMe EBS Controller
           +-05.0 Amazon.com, Inc. Elastic Network Adapter (ENA)
           \-1f.0 NVIDIA Corporation TU104GL [T4G]

# ubuntu-drivers --gpgpu list
This is gpgpu mode

# uname -a
Linux ip-172-31-16-212 6.8.0-1008-aws #8-Ubuntu SMP Sat Apr 20 02:43:14 UTC 2024 aarch64 aarch64 aarch64
GNU/Linux

# lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 24.04 LTS
Release: 24.04
Codename: noble

Processor:
Handle 0x0004, DMI type 4, 42 bytes
Processor Information
        Socket Designation: CPU00
        Type: Central Processor
        Family: ARMv8
        Manufacturer: AWS
        ID: C1 D0 3F 41 00 00 00 00
        Signature: Implementor 0x41, Variant 0x3, Architecture 15, Part 0xd0c, Revision 1
        Version: AWS Graviton2

I tried Noble and Jammy and both have the same behavior.

Manually installing the drivers works as expected (below is the output in Jammy, as Noble is hitting https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-550-server/+bug/2062380 and freezes on module loading)

$ sudo nvidia-smi
Tue Jun 4 14:18:15 2024
+---------------------------------------------------------------------------------------+
| NVIDIA-SMI 535.161.08 Driver Version: 535.161.08 CUDA Version: 12.2 |
|-----------------------------------------+----------------------+----------------------+
| GPU Name Persistence-M | Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. |
| | | MIG M. |
|=========================================+======================+======================|
| 0 NVIDIA T4G Off | 00000000:00:1F.0 Off | 0 |
| N/A 36C P0 27W / 70W | 2MiB / 15360MiB | 4% Default |
| | | N/A |
+-----------------------------------------+----------------------+----------------------+

+---------------------------------------------------------------------------------------+
| Processes: |
| GPU GI CI PID Type Process name GPU Memory |
| ID ID Usage |
|=======================================================================================|
| No running processes found |
+---------------------------------------------------------------------------------------+

Tags: noble
Revision history for this message
Joao Andre Simioni (jasimioni) wrote :

sos report of the jammy host

tags: added: noble
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.