OEM machine can't install newer version of Nvidia-driver by ubuntu-drivers install

Bug #1996250 reported by Kevin Yeh
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-drivers-common (Ubuntu)
New
Undecided
Unassigned

Bug Description

During the SRU testing, I found a dependency issue when running "ubuntu-drivers install".
Although OEM image has preloaded nvidia driver already, but when user want to install newer version of nvidia driver will hit this issue.

Using 202002-27718 as an example, after installing oem image, I ran "ubuntu-drivers install" then I saw following message.

This not only happens on 202002-27718, I checked few oem machines, all have this issue.

ubuntu-drivers autoinstall
WARNING:root:_pkg_get_support nvidia-driver-515-server: package has invalid Support PBheader, cannot determine support level
WARNING:root:_pkg_get_support nvidia-driver-515: package has invalid Support PBheader, cannot determine support level
WARNING:root:_pkg_get_support nvidia-driver-510: package has invalid Support PBheader, cannot determine support level
WARNING:root:_pkg_get_support nvidia-driver-510-server: package has invalid Support PBheader, cannot determine support level

Reading package lists... 0%

Reading package lists... 100%

Reading package lists... Done

Building dependency tree... 0%

Building dependency tree... 0%

Building dependency tree... 50%

Building dependency tree... 50%

Building dependency tree

Reading state information... 0%

Reading state information... 0%

Reading state information... Done

Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 nvidia-driver-520 : Depends: libnvidia-gl-520 (= 520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
                     Depends: libnvidia-compute-520 (= 520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
                     Depends: libnvidia-extra-520 (= 520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
                     Depends: nvidia-compute-utils-520 (= 520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
                     Depends: libnvidia-decode-520 (= 520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
                     Depends: libnvidia-encode-520 (= 520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
                     Depends: nvidia-utils-520 (= 520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
                     Depends: xserver-xorg-video-nvidia-520 (= 520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
                     Depends: libnvidia-cfg1-520 (= 520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
                     Depends: libnvidia-fbc1-520 (= 520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
                     Recommends: libnvidia-compute-520:i386 (= 520.56.06-0ubuntu0.20.04.1)
                     Recommends: libnvidia-decode-520:i386 (= 520.56.06-0ubuntu0.20.04.1)
                     Recommends: libnvidia-encode-520:i386 (= 520.56.06-0ubuntu0.20.04.1)
                     Recommends: libnvidia-fbc1-520:i386 (= 520.56.06-0ubuntu0.20.04.1)
                     Recommends: libnvidia-gl-520:i386 (= 520.56.06-0ubuntu0.20.04.1)
E: Unable to correct problems, you have held broken packages.

Kevin Yeh (kevinyeh)
no longer affects: linux (Ubuntu)
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