Can't update or install apps

Bug #1646758 reported by Michal Predotka
112
This bug affects 21 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
Critical
Unassigned
ubuntu-download-manager (Ubuntu)
Fix Released
Critical
Michael Sheldon
ubuntu-system-settings (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

bq M10 rc-proposed r243

When trying to update an app this morning, I got an error about destination path not being writable. The app is YouTube by Mateo Salta.
Screenshot with the error attached.

Tags: updates

Related branches

Revision history for this message
Michal Predotka (mpredotka) wrote :
Revision history for this message
Jonas G. Drange (jonas-drange) wrote :

Thanks Michal. Could you do $ ls -la ~/Downloads to confirm you do have access to the Downloads folder?

Changed in ubuntu-system-settings (Ubuntu):
status: New → Incomplete
tags: added: updates
Revision history for this message
Michal Predotka (mpredotka) wrote :

I get this output:

phablet@ubuntu-phablet:~$ ls -la ~/Downloads
total 8
drwxr-xr-x 2 phablet phablet 4096 Nov 19 02:13 .
drwxr-xr-x 11 phablet phablet 4096 Dec 2 09:27 ..
phablet@ubuntu-phablet:~$

Revision history for this message
Michal Predotka (mpredotka) wrote :

I checked System Settings>Updates againg just now and it says that the YouTube app is updated. Not sure if that's really true as the changes from the app changelog does not seem to work.

Revision history for this message
Jonas G. Drange (jonas-drange) wrote :

Sorry, you need to check the folder ~/.local/share/ubuntu-download-manager/Downloads

My bad. Also, you can find the installed version of the youtube scope by doing $ click list | grep youtube

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-download-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :

I am getting the same with another app.

Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :
Revision history for this message
Michal Predotka (mpredotka) wrote :

My output:

phablet@ubuntu-phablet:~$ click list | grep youtube
youtube-web.mateo-salta 0.8
com.ubuntu.scopes.youtube 1.5.1-152
phablet@ubuntu-phablet:~$ ls -la ~/.local/share/ubuntu-download-manager/Downloads/
total 8
drwxrwxr-x 2 phablet phablet 4096 Nov 28 17:16 .
drwxrwxr-x 6 phablet phablet 4096 Nov 29 09:55 ..
phablet@ubuntu-phablet:~$

So the youtube app is not updated as the newest version is 0.9

Changed in ubuntu-download-manager (Ubuntu):
status: Confirmed → In Progress
importance: Undecided → Critical
assignee: nobody → Michael Sheldon (michael-sheldon)
Revision history for this message
Bill Filler (bfiller) wrote :

It's a u-d-m but not u-s-s so marking u-s-s task invalid

Changed in ubuntu-system-settings (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Kris (k-k-jacewicz) wrote :
Changed in canonical-devices-system-image:
importance: Undecided → Critical
summary: - Can't update an app
+ Can't update or install apps
Revision history for this message
Kristijan Žic  (kristijan-zic) wrote :

Confirming the same problems on mako rc-proposed.
I can't update nor install any apps.

Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

in next update on proposed

Changed in canonical-devices-system-image:
status: New → Fix Released
Revision history for this message
Kris (k-k-jacewicz) wrote :

The manual workaround, that has worked for me:

$ sudo mount -o remount,rw /
$ sudo mkdir /Downloads
$ sudo chown -R phablet:phablet /Downloads
$ sudo ln -s /home/phablet/Downloads /Downloads
$ sudo mount -o remount,ro /

I restarted my phone, but then I took full advantage of the hack, I got all the updates installed.

Revision history for this message
larralde (dlarralde) wrote :

For me everythings right with the new update

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntu-download-manager - 1.3+17.04.20161202-0ubuntu1

---------------
ubuntu-download-manager (1.3+17.04.20161202-0ubuntu1) zesty; urgency=medium

  * Fix data path for unconfined downloads (LP: #1646758)

 -- Michael Sheldon <email address hidden> Fri, 02 Dec 2016 15:05:43 +0000

Changed in ubuntu-download-manager (Ubuntu):
status: In Progress → Fix Released
Revision history for this message
Jesse (jessedubord) wrote :

I'm still encountering this problem on the Nexus 4, rc-proposed channel. Using the LGE Nexus 4, r582 build.

Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

This landed in 587 on Dec 7

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