Ubuntu

Activity log for bug #663226

Date Who What changed Old value New value Message
2010-10-19 11:52:25 Dave Neary bug added bug
2013-06-09 05:57:04 John Kim description Binary package hint: ubuntu-docs The Scanning page: https://help.ubuntu.com/10.04/printing/C/scanning.html has improved over the past few releases, but still was not helpful for me in solving this problem, which a quick search of the forums shows is quite common: 1. No scanner detected 2. Visit http://www.sane-project.org/sane-backends.html and find that the scanner is listed as well supported (in my case, the scanner is an Epson Stylus Office BX300F printer/scanner/fax, supported by the epson2 driver: http://www.sane-project.org/lists/sane-mfgs-cvs.html#Z-EPSON): Stylus Office BX300F USB 0x04b8/0x0848 Good all-in-one 3. Ensure that the device ID is being claimed by the correct driver: Edit /etc/sane.d/epson2.conf and add the line: usb 0x4b8 0x848 4. Ensure that the USB node's permissions are correctly set to allow unprivileged users to scan: add the following lines to /lib/udev/rules.d/40-libsane.rules: #Epson Office BX300F ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0848", ENV{libsane_matched}="yes" These two steps seem to be required for a large number of printers - it might be worth including them in the official docs. Dave. Binary package hint: ubuntu-docs The Scanning page: https://help.ubuntu.com/10.04/printing/C/scanning.html has improved over the past few releases, but still was not helpful for me in solving this problem, which a quick search of the forums shows is quite common: 1. No scanner detected 2. Visit http://www.sane-project.org/sane-backends.html and find that the scanner is listed as well supported (in my case, the scanner is an Epson Stylus Office BX300F printer/scanner/fax, supported by the epson2 driver: http://www.sane-project.org/lists/sane-mfgs-cvs.html#Z-EPSON): Stylus Office BX300F USB 0x04b8/0x0848 Good all-in-one 3. Ensure that the device ID is being claimed by the correct driver: Edit /etc/sane.d/epson2.conf and add the line: usb 0x4b8 0x848 4. Ensure that the USB node's permissions are correctly set to allow unprivileged users to scan: add the following lines to /lib/udev/rules.d/40-libsane.rules: #Epson Office BX300F ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0848", ENV{libsane_matched}="yes" These two steps seem to be required for a large number of printers - it might be worth including them in the official docs. Dave.
2013-06-09 05:59:15 John Kim ubuntu-docs (Ubuntu): status New Confirmed
2013-06-09 05:59:44 John Kim description Binary package hint: ubuntu-docs The Scanning page: https://help.ubuntu.com/10.04/printing/C/scanning.html has improved over the past few releases, but still was not helpful for me in solving this problem, which a quick search of the forums shows is quite common: 1. No scanner detected 2. Visit http://www.sane-project.org/sane-backends.html and find that the scanner is listed as well supported (in my case, the scanner is an Epson Stylus Office BX300F printer/scanner/fax, supported by the epson2 driver: http://www.sane-project.org/lists/sane-mfgs-cvs.html#Z-EPSON): Stylus Office BX300F USB 0x04b8/0x0848 Good all-in-one 3. Ensure that the device ID is being claimed by the correct driver: Edit /etc/sane.d/epson2.conf and add the line: usb 0x4b8 0x848 4. Ensure that the USB node's permissions are correctly set to allow unprivileged users to scan: add the following lines to /lib/udev/rules.d/40-libsane.rules: #Epson Office BX300F ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0848", ENV{libsane_matched}="yes" These two steps seem to be required for a large number of printers - it might be worth including them in the official docs. Dave. Binary package hint: ubuntu-docs The Scanning page: https://help.ubuntu.com/10.04/printing/C/scanning.html has improved over the past few releases, but still was not helpful for me in solving this problem, which a quick search of the forums shows is quite common: 1. No scanner detected 2. Visit http://www.sane-project.org/sane-backends.html and find that the scanner is listed as well supported (in my case, the scanner is an Epson Stylus Office BX300F printer/scanner/fax, supported by the epson2 driver: http://www.sane-project.org/lists/sane-mfgs-cvs.html#Z-EPSON): Stylus Office BX300F USB 0x04b8/0x0848 Good all-in-one 3. Ensure that the device ID is being claimed by the correct driver: Edit /etc/sane.d/epson2.conf and add the line: usb 0x4b8 0x848 4. Ensure that the USB node's permissions are correctly set to allow unprivileged users to scan: add the following lines to /lib/udev/rules.d/40-libsane.rules: #Epson Office BX300F ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0848", ENV{libsane_matched}="yes" These four steps seem to be required for a large number of printers - it might be worth including them in the official docs. Dave.
2013-06-09 06:00:52 John Kim summary "Scanning" page doesn't explain how to manually add a scanner which is supported by a driver, but undetected "ScanningHowTo" page doesn't explain how to manually add a scanner which is supported by a driver, but undetected