No rule for the device?

Bug #453459 reported by Gabor Kelemen on 2009-10-16
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntu-docs (Ubuntu)
Medium
Connor Imes

Bug Description

Binary package hint: ubuntu-docs

https://translations.launchpad.net/ubuntu/karmic/+source/ubuntu-docs/+pots/internet/hu/184/+translate
If this fails, then your device may not yet have a rule created for it.
Located in internet/C/troubleshooting.xml:151(para)

Well, this is too techy. What kind of rule is this talking about? Can the user do anything about it?
Perhaps this should simply say: "Ubuntu does not support the device yet. (optionally: report a bug on launchpad)"

-----
More data that can be added to this section from bug 482084 (marked as dup):
https://help.ubuntu.com/9.10/internet/C/connecting-mobile.html
The mobile broadband page should mention a workaround for USB modems with flash drive mode.
Some 3G USB modems have a default mode, in which modem device is recognized by the system as a flash drive. This flash drive contains Windows drivers. To change device to a modem users have to either:
1) eject the flash drive
2) use the modem-modeswitch tool manually
For example see Bug #281335.
If a modem device is still not recognized then a bug should be filed against udev.

Ubuntu documentation should mention that some 3G USB modems might require to eject/unmount the flash drive with drivers before using.

Connor Imes (ckimes) wrote :

Thanks Gabor, I'll put something in there based on your suggestions.

Changed in ubuntu-docs (Ubuntu):
assignee: nobody → Connor Imes (rocket2dmn)
importance: Undecided → Medium
status: New → In Progress
Connor Imes (ckimes) wrote :

After looking into this, I see that the udev-extras package is only available in Jaunty, so this documentation is outdated and incorrect. Does anybody have suggestions on how to troubleshoot mobile wireless connections?

Connor Imes (ckimes) on 2009-12-15
description: updated
Connor Imes (ckimes) wrote :

I've added some simple instructions based on this report, including directions for filing a bug against the udev package. Fix committed to Lucid dev branch, rev 471.

Changed in ubuntu-docs (Ubuntu):
status: In Progress → Fix Committed
Launchpad Janitor (janitor) wrote :
Download full text (5.5 KiB)

This bug was fixed in the package ubuntu-docs - 10.04.2

---------------
ubuntu-docs (10.04.2) lucid; urgency=low

  * General:
    - Fixes to scripts/fix-url.sh (including LP: #482862)
    - Fix character encoding in contributors.xml (LP: #448618)
    - Updated version in browser-startpage html files, LP: #526320
    - Refresh pot files
  * Add-applications:
    - Updates for UI changes, Phil Bull
  * Config-desktop:
    - Added topic on changing window buttons from the left, Phil Bull
  * Hardware:
    - Added mention of gsynaptics, Connor Imes, LP: #450567
  * Internet:
    - Refresh list of plugins supplied by ubuntu-restricted-extras, branch
      from Nathan Murray, LP: #504981
    - Updates to reflect that Ekiga no longer installed by default, Connor Imes,
      LP: #508572
    - Grammar fix from Alex Wardle, LP: #517776
    - Order adjustment for shares-admin usage, Alex Wardle, LP: #518119
    - Button name change for shares-admin app, Alex Wardle, LP: #518170
    - Use unlock icon in networking section, Alex Wardle, LP: #518117
    - Updated directions on changing text size and page zooming in firefox,
      Alison Rowland, LP: #512556
    - Fixed guilabel usage in modem section. Alex Wardle, LP: #521243
    - Updated button and tab names in Static Connections section,
      Alex Wardle, LP: #521508
    - Typo fix in adsl section. Alex Wardle, LP: #525349
    - Removed unused and empty basics.xml, LP: #525431
    - Minor wording update to directions for sharing folders via nautilus,
      Connor Imes, LP: #518175
    - Use 'NetworkManager' not 'Network Manager' for consistency, Connor Imes
      LP: #518107
    - Update to troubleshooting mobile devices, Connor Imes, LP: #453459
    - Adjusted description of NetworkManager applet icons, Connor Imes
      LP: #440826
    - Additions to VPN section of connecting guide, Alex Wardle, LP: #452647
    - Expanded on using config files for vpn connections, Connor Imes
    - Command line substitution for Services utility which is not in Karmic or
      Lucid, Connor Imes, LP: #518460
    - Structural and language changes + updates for UI changes, Phil Bull
  * Musicvideophotos:
    - Added section for recording and editing video, Book 'em Dano, LP: #367569
  * Newtoubuntu:
    - Complete rewrite, Matthew East
  * Printing:
    - Simple Scan replaced xsane for scanning documents, Alex Wardle, LP: #546193
  * Serverguide:
    - Rename link to serverguide in advanced-topics.xml, Gilbert
      Mendoza, LP: #505708
    - Use distro-short-codename variable for vmbuilder documentation in
      serverguide rather than static version example, Connor Imes,. LP: #509653
    - Small fixes to security chapter, Connor Imes, LP: #510703
    - Small fixes from Nathan Handler, LP: #507624
    - Configuration change for OpenLDAP, Connor Imes, LP: #511090
    - Refresh of network-config section, Gilbert Mendoza, LP: #506800
    - Update manpage links to use distro-short-codename, Connor Imes
    - Changed OpenLDAP replication to use single Provider/Consumer configuration,
      Adam Sommer
    - Removed grub-password-security section - it does not apply to Grub2,
      Gilbert Mendoza, LP: #384148
    - Refere...

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Changed in ubuntu-docs (Ubuntu):
status: Fix Committed → Fix Released
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