lock screen

[will shell]

I use Ubuntu 24.04 LTS

in the menu: privacy & security - lock screen the blank screen delay setting is set to never, automatic screen lock is off, lock screen on suspend is off
in the power menu: power saving: screen off is marked as never, auto sleep is off.

But still my screen keeps turning off by itself after a short period of time and worse, my programs all close. How to resolve this?

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

You've reported this as a documentation issue, but haven't provided details of which address/page where the documentation needs correcting. ie. Was it a page viewed after https://help.ubuntu.com/ and if so which page in ubuntu-docs needs correcting? and what exactly is the issue.

Are you seeking support? If so I suggest a support site, this question can be converted into a question which will change the emphasis to support (instead of current focus on fixing an issues with ubuntu-docs or documentation).