WiFi will not connect to open WiFi with complicated re-direct

Bug #1967947 reported by Kevin English
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-docs (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I am at a Marriott Hotel and cannot connect to the open WiFi on Ubuntu20. The re-direct url they are using is complicated and the usual tricks (which one does not have to use to connect using Windows, Macs or Android) including http://<gateway-ip>, etc. do not work.

The redirect looks like (note the use of JavaScript to accomplish the redirect also note the fact that I have typed this into a computer that does have an internet connection):

<HTML>
<HEAD><TITLE>Redirecting...</TITLE>
<meta http-equiv="no-cache">
<meta http-equiv="expires" content="Wed, 26 Feb 1997 08:21:57 GMT">
</HEAD><BODY>
<SPAN STYLE="font-family: Tahoma, Verdana, Arial, Helvetica, sans-serif; font-size: 11px;">
</SPAN>
<SCRIPT LANGUAGE="JavaScript">
document.location.href="https://bwiam.cust.blueprintrf.com:8001/index.php?zone=guest&redirurl=https%3A%2F%2F52.1.100.109%2F;
</SCRIPT>
</BODY>
</HTML>

Even when I paste this curl-obtained content into "connect-marriott.html" and then open in Chrome or FireFox, I do not get an internet connection. Chrome seems to make it a little farther than FireFox as the title bar changes to: "https://bwiam.cust.blueprintrf.com:8001/index.php?zone=guest&redirurl=https%3A%2F%2F52.1.100.109%2F"

Ubuntu 20.04.04 LTS

network-manager 1.22.10-1ubuntu2.3

Expected to happen: seamlessly taken to network usage agreement page on open Wi-Fi network.

What happened instead: Wi-Fi connected, but cannot reach the internet. IPv4, IPv6 and DNS properly assigned via DCHP, just no passage through gateway.

Revision history for this message
Gunnar Hjalmarsson (gunnarhj) wrote :

Hi,

It looks to me as if you are seeking support, not reporting a docs bug, so closing.

Please use some support resource to seek support:

https://ubuntu.com/support/community-support

Changed in ubuntu-docs (Ubuntu):
status: New → Invalid
Revision history for this message
Kevin English (kenglish) wrote : Re: [Bug 1967947] Re: WiFi will not connect to open WiFi with complicated re-direct

You don't consider a lack of documentation of how to connect to a basic
hotel WiFi that every other operating system can connect to a short-coming
in your documentation or product? I have been programming for fun and
profit since 1979. I built BSD Unix systems from source in the 1980's. I
am not new to this and I could not figure it out. Clearly there is a
problem with your product and no workaround documented. Please fix this
and do not so readily close this issue.

On Tue, Apr 5, 2022 at 3:30 PM Gunnar Hjalmarsson <
<email address hidden>> wrote:

> Hi,
>
> It looks to me as if you are seeking support, not reporting a docs bug,
> so closing.
>
> Please use some support resource to seek support:
>
> https://ubuntu.com/support/community-support
>
> ** Changed in: ubuntu-docs (Ubuntu)
> Status: New => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1967947
>
> Title:
> WiFi will not connect to open WiFi with complicated re-direct
>
> Status in ubuntu-docs package in Ubuntu:
> Invalid
>
> Bug description:
> I am at a Marriott Hotel and cannot connect to the open WiFi on
> Ubuntu20. The re-direct url they are using is complicated and the
> usual tricks (which one does not have to use to connect using Windows,
> Macs or Android) including http://<gateway-ip>, etc. do not work.
>
> The redirect looks like (note the use of JavaScript to accomplish the
> redirect also note the fact that I have typed this into a computer
> that does have an internet connection):
>
> <HTML>
> <HEAD><TITLE>Redirecting...</TITLE>
> <meta http-equiv="no-cache">
> <meta http-equiv="expires" content="Wed, 26 Feb 1997 08:21:57 GMT">
> </HEAD><BODY>
> <SPAN STYLE="font-family: Tahoma, Verdana, Arial, Helvetica, sans-serif;
> font-size: 11px;">
> </SPAN>
> <SCRIPT LANGUAGE="JavaScript">
> document.location.href="
> https://bwiam.cust.blueprintrf.com:8001/index.php?zone=guest&redirurl=https%3A%2F%2F52.1.100.109%2F
> ;
> </SCRIPT>
> </BODY>
> </HTML>
>
> Even when I paste this curl-obtained content into "connect-
> marriott.html" and then open in Chrome or FireFox, I do not get an
> internet connection. Chrome seems to make it a little farther than
> FireFox as the title bar changes to:
> "
> https://bwiam.cust.blueprintrf.com:8001/index.php?zone=guest&redirurl=https%3A%2F%2F52.1.100.109%2F
> "
>
> Ubuntu 20.04.04 LTS
>
> network-manager 1.22.10-1ubuntu2.3
>
> Expected to happen: seamlessly taken to network usage agreement page
> on open Wi-Fi network.
>
> What happened instead: Wi-Fi connected, but cannot reach the
> internet. IPv4, IPv6 and DNS properly assigned via DCHP, just no
> passage through gateway.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1967947/+subscriptions
>
>

Revision history for this message
Doug Smythies (dsmythies) wrote :

We are simple volunteers here on the Ubuntu-docs project. We have no clue how to help you and/or change the documentation in such a way as to help you. We wish we could. I suggest you ask a question on askubuntu.com or on ubuntu forums.

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