Thanks for nothing

Bug #1805698 reported by Johan E. Bengtsson
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-docs (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Your bug reporting system has a meta-bug:

Bug 1805687:
Response was zero help, not even attempting to redirect to a more suitable support forum (just closed the report). If Kubuntu is actually not Ubuntu in some way, why do you even tolerate that name? Since googling for "Kubuntu wifi" returns that ubuntu-docs help page as the top search result, should there not be some re-direct for those who ended up there that will not get any help here?

(I am by far not unexperienced, used Unix at a time when the Internet consisted of only 2000 interconnected computers world-wide)

I try at Kubuntu Forums, and hope for much friendlier responses than here and at askubuntu.com (I sought help on actual Ubuntu issues there since we are using Ubuntu extensively on server installations). So far zero luck getting real help from Ubuntu One or askubuntu.com.

(further gripes suppressed, it gets tedious)

Revision history for this message
Doug Smythies (dsmythies) wrote :

We are just simple overloaded volunteers here. Venting your frustration here doesn't help.

Changed in ubuntu-docs (Ubuntu):
status: New → Invalid
Revision history for this message
Gunnar Hjalmarsson (gunnarhj) wrote :

You thought that the page you found should provide guidance for your Kubuntu desktop, so you reported it as a bug. I called your attention to the mistake you made and closed the bug. Please accept that and move on.

Bug reports are just that; there are separate resources for seeking support. Kubuntu Forums sounds as a good choice in your case. In my experience Ask Ubuntu is often a good place too - sorry to hear that you didn't get help there.

Kubuntu is an Ubuntu flavor with the KDE desktop instead of GNOME, and KDE specific desktop matters are not covered by the Ubuntu Desktop Guide. While a 'catch all' documentation, including all the flavors, would be a great thing, it won't happen in the foreseeable future due to a lack of resources. Please note that docs for the Ubuntu desktop as well as the flavor desktops are written and maintained by volunteers.

So I don't see a meta-bug either.

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