Ubuntu 16.04 -17.10 unable to access DVD

Bug #1715028 reported by youthinkso on 2017-09-04

This bug report was converted into a question: question #657532: Ubuntu 16.04 -17.10 unable to access DVD.

6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-docs (Ubuntu)
Undecided
Unassigned

Bug Description

I can not access a DVD disk on 16.04, thru 17.10 installs. I have been here before with 16.02 but was able to get it to work. I have followed all the recommended procedures for this well known issue and have gained nothing,

I have been to ask ubuntu as well as answers.launchpad.net/ubuntu/ These solutions do not fix the issue.

With the same drive, I can put in a data disk and it works immediately every time. The system sees the drive. But when I put in a DVD - nothing. VLC + Kodi + all other dvd reading software can not open the file system..

Like I said earlier... This same computer and same drive worked perfectly under 16.02.x

libdvd-pkg
libdvdread4 libdvdnav4
libxvidcore4
gstreamer1.0-plugins-base
gstreamer1.0-plugins-good
gstreamer1.0-plugins-ugly
gstreamer1.0-plugins-bad
gstreamer1.0-alsa
gstreamer1.0-fluendo-mp3
gstreamer1.0-libav
Codecs - all installed

Are all installed successfully

sudo dpkg-reconfigure libdvd-pkg - tells me it is already installed.

/usr/share/doc/libdvdread4/install-css.sh` - does not exist in these ubuntu versions and can not be executed.

I have hooked up external dvd drives - same issue. They read data but not DVDs

Am I missing something?

Thanks for your assistance!

youthinkso (jlxb) wrote :

The following is the result when I run VLC directly to the drive from a terminal:

jlxbm@jlxbm:~$ vlc /dev/sr0
VLC media player 2.2.4 Weatherwax (revision 2.2.3-37-g888b7e89)
[000055b044ff5148] core libvlc: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.
libdvdnav: Using dvdnav version 5.0.3
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
libdvdnav: Using dvdnav version 5.0.3
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO

Gunnar Hjalmarsson (gunnarhj) wrote :

On 2017-09-04 23:38, youthinkso wrote:> I have been to ask ubuntu as well as answers.launchpad.net/ubuntu/
> These solutions do not fix the issue.
Well, I still think that that kind of resources is the right place for an issue like this. As long as we don't know why you fail to access DVDs, it's hard to adapt the documentation. It might be some none-docs bug or something special with your system...

Another option is to post to the ubuntu-devel-discuss mailing list:

https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss

> Like I said earlier... This same computer and same drive worked
> perfectly under 16.02.x
There is no Ubuntu 16.02.x released. Do you mean 14.04?

> sudo dpkg-reconfigure libdvd-pkg - tells me it is already installed.
That indicates that the libdvdcss library is already installed. You can confirm it with this command:

dpkg -L libdvdcss2 | grep so

> /usr/share/doc/libdvdread4/install-css.sh` - does not exist in these
> ubuntu versions and can not be executed.
Right, that's why the documentation was changed.

I convert this bug report to a question in the hope that someone can shed some light on the issue.

Changed in ubuntu-docs (Ubuntu):
status: New → Invalid
youthinkso (jlxb) wrote :

jlxbm@jlxbm:~$ dpkg -L libdvdcss2 | grep so
/usr/lib/x86_64-linux-gnu/libdvdcss.so.2.2.0
/usr/lib/x86_64-linux-gnu/libdvdcss.so.2

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers

Related questions