package ubuntu-docs 12.10.3 failed to install/upgrade: failed to stat (dereference) existing symlink `/usr/share/help/en_AU/ubuntu-help/printing-2sided.page': Input/output error

Bug #1295442 reported by Phil Garvin on 2014-03-21
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntu-docs (Ubuntu)
Low
Unassigned

Bug Description

was trying to do updates and I got here

ProblemType: Package
DistroRelease: Ubuntu 13.04
Package: ubuntu-docs 12.10.3
ProcVersionSignature: Ubuntu 3.8.0-33.48-generic 3.8.13.11
Uname: Linux 3.8.0-33-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.5
AptOrdering:
 ubuntu-docs: Install
 ubuntu-docs: Configure
Architecture: amd64
Date: Thu Jan 2 20:25:44 2014
DpkgHistoryLog:
 Start-Date: 2014-01-02 20:25:16
 Commandline: aptdaemon role='role-upgrade-system' sender=':1.73'
 Upgrade: ubuntu-docs:amd64 (12.10.3, 13.04.3)
DpkgTerminalLog:
 Preparing to replace ubuntu-docs 12.10.3 (using .../ubuntu-docs_13.04.3_all.deb) ...
 Unpacking replacement ubuntu-docs ...
 dpkg: error processing /var/cache/apt/archives/ubuntu-docs_13.04.3_all.deb (--unpack):
  failed to stat (dereference) existing symlink `/usr/share/help/en_AU/ubuntu-help/printing-2sided.page': Input/output error
DuplicateSignature: package:ubuntu-docs:12.10.3:failed to stat (dereference) existing symlink `/usr/share/help/en_AU/ubuntu-help/printing-2sided.page': Input/output error
ErrorMessage: failed to stat (dereference) existing symlink `/usr/share/help/en_AU/ubuntu-help/printing-2sided.page': Input/output error
InstallationDate: Installed on 2011-09-19 (913 days ago)
InstallationMedia: Xubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101008.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: ubuntu-docs
Title: package ubuntu-docs 12.10.3 failed to install/upgrade: failed to stat (dereference) existing symlink `/usr/share/help/en_AU/ubuntu-help/printing-2sided.page': Input/output error
UpgradeStatus: Upgraded to raring on 2013-09-19 (182 days ago)

Phil Garvin (philobx) wrote :
tags: removed: need-duplicate-check

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment in this bug report it seems that there is a problem with your hardware. I recommend performing a back up and then investigating the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: hardware-error
Changed in ubuntu-docs (Ubuntu):
importance: Undecided → Low
status: New → Invalid
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