Cant activate live patch

Bug #2069176 reported by Johan David Mora Moreno

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8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-advantage-tools (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Is not possible activate livepatch

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-advantage-tools 32.3~22.04
ProcVersionSignature: Ubuntu 6.5.0-35.35~22.04.1-generic 6.5.13
Uname: Linux 6.5.0-35-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 12 11:56:02 2024
InstallationDate: Installed on 2024-03-20 (83 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
PackageArchitecture: all
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)
apparmor_logs.txt:

cloud-id.txt-error: Invalid command specified 'cloud-id'.
jobs-status.json: {"update_messaging": {"last_run": "2024-05-24T12:13:27+00:00", "next_run": "2024-05-24T18:13:27+00:00"}, "update_status": {"last_run": "2024-05-24T05:57:30+00:00", "next_run": "2024-05-24T17:57:30+00:00"}, "metering": {"last_run": "2024-05-24T12:13:27+00:00", "next_run": "2024-05-24T16:13:27+00:00"}}
livepatch-status.txt-error: Invalid command specified '/snap/bin/canonical-livepatch status'.
pro-journal.txt: -- No entries --
uaclient.conf:
 contract_url: https://contracts.canonical.com
 log_level: debug

Revision history for this message
Johan David Mora Moreno (jodmoramo) wrote :
Revision history for this message
Grant Orndorff (orndorffgrant) wrote :

Thanks for reporting this Johan!

From looking at the logs, it appears this may have been due to a temporary outage of Canonical servers.

Can you try again and report back here if it works now?

information type: Private → Public
Changed in ubuntu-advantage-tools (Ubuntu):
status: New → Incomplete
tags: removed: need-amd64-retrace
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