Disabling ems-apps fails

[Björn Wülfing]

Erweiterte Sicherheitswartung (ESM) für Applications ist nicht aktiviert.

To reenable the ems-apps I want to disable and enable them again.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-advantage-tools 31.2.3~22.04
ProcVersionSignature: Ubuntu 5.15.0-107.117-generic 5.15.149
Uname: Linux 5.15.0-107-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
Date: Fri May 24 13:45:50 2024
InstallationDate: Installed on 2024-02-07 (107 days ago)
InstallationMedia: Ubuntu-Server 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230810)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)
apparmor_logs.txt:

cloud-id.txt-error: Failed running command 'cloud-id' [exit(2)]. Message:
uaclient.conf:
 contract_url: https://contracts.canonical.com
 log_level: debug

[Renan Rodrigo (renanrodrigo)]

Hello, Björn, thanks for reaching out and raising this bug.

I see you have tried to disable esm-apps, but during that operation, our servers had an unexpected timeout :(

Now the service is up again - does this issue still persist? What happens when you run

`sudo pro disable`

or

`sudo pro enable`

now?