Activity log for bug #2065095

Date Who What changed Old value New value Message
2024-05-07 19:53:16 Bayani Carbone bug added bug
2024-05-07 19:53:48 Bayani Carbone description When using an on-prem contract server (ua-airgapped) with the following configuration for aptURL: esm-infra: directives: aptURL: http://landscape.example.com/repository/standalone/esm.ubuntu.com-infra obligations: enableByDefault: true cis: directives: aptURL: http://landscape.example.com/repository/standalone/esm.ubuntu.com-cis obligations: enableByDefault: true The pro client on a machine reports the following error as it seems to be adding the `/ubuntu` suffix to the URL: ["2024-05-07T13:31:38.632", "DEBUG", "ubuntupro.system", "subp", 718, "Failed running command '/usr/lib/apt/apt-helper download-file http://bearer:<redacted>@landscape.example.com/repository/standalone/esm. ubuntu.com-cis/ubuntu/pool/ /tmp/tmpk0abvk3p/apt-helper-output' [exit(100)]. Message: W: Download is performed unsandboxed as root as file '/tmp/tmpk0abvk3p/apt-helper-output' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13 : Permission denied)\nE: Failed to fetch http://landscape.example.com/repository/standalone/esm.ubuntu.com-cis/ubuntu/pool/ 404 Not Found [IP: 10.18.2.10 80]\nE: Download Failed\n", {}] ["2024-05-07T13:31:38.633", "DEBUG", "ubuntupro.system", "subp", 719, "Retrying 3 more times.", {}] Our directory structure is the following: repository/standalone/esm.ubuntu.com-infra/ ├── dists ├── pool We've used a symlink for the ubuntu directory as a workaround for the time being i.e. repository/standalone/esm.ubuntu.com-infra/ ├── dists ├── pool └── ubuntu -> repository/standalone/esm.ubuntu.com-infra ua-airgapped: Installed: 1.5 ubuntu-advantage-tools: Installed: 31.2.2~22.04 Candidate: 31.2.2~22.04 When using an on-prem contract server (ua-airgapped) with the following configuration for aptURL:   esm-infra:     directives:       aptURL: http://landscape.example.com/repository/standalone/esm.ubuntu.com-infra     obligations:       enableByDefault: true   cis:     directives:       aptURL: http://landscape.example.com/repository/standalone/esm.ubuntu.com-cis     obligations:       enableByDefault: true The pro client on a machine reports the following error when enabling a feature as it seems to be adding the `/ubuntu` suffix to the URL: ["2024-05-07T13:31:38.632", "DEBUG", "ubuntupro.system", "subp", 718, "Failed running command '/usr/lib/apt/apt-helper download-file http://bearer:<redacted>@landscape.example.com/repository/standalone/esm. ubuntu.com-cis/ubuntu/pool/ /tmp/tmpk0abvk3p/apt-helper-output' [exit(100)]. Message: W: Download is performed unsandboxed as root as file '/tmp/tmpk0abvk3p/apt-helper-output' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13 : Permission denied)\nE: Failed to fetch http://landscape.example.com/repository/standalone/esm.ubuntu.com-cis/ubuntu/pool/ 404 Not Found [IP: 10.18.2.10 80]\nE: Download Failed\n", {}] ["2024-05-07T13:31:38.633", "DEBUG", "ubuntupro.system", "subp", 719, "Retrying 3 more times.", {}] Our directory structure is the following: repository/standalone/esm.ubuntu.com-infra/ ├── dists ├── pool We've used a symlink for the ubuntu directory as a workaround for the time being i.e. repository/standalone/esm.ubuntu.com-infra/ ├── dists ├── pool └── ubuntu -> repository/standalone/esm.ubuntu.com-infra ua-airgapped:   Installed: 1.5 ubuntu-advantage-tools:   Installed: 31.2.2~22.04   Candidate: 31.2.2~22.04
2024-05-07 19:55:31 Bayani Carbone bug added subscriber Canonical Field High
2024-05-08 17:01:23 Renan Rodrigo ubuntu-advantage-tools (Ubuntu): status New Triaged
2024-05-15 11:59:06 Mateo Florez Alvarez bug added subscriber Mateo Florez Alvarez
2024-06-07 23:31:34 Mitch Burton ubuntu-advantage-tools (Ubuntu): assignee Mitch Burton (mitchburton)
2024-06-07 23:31:44 Mitch Burton ubuntu-advantage-tools (Ubuntu): assignee Mitch Burton (mitchburton)
2024-06-07 23:47:53 Mitch Burton bug task added landscape
2024-06-07 23:48:03 Mitch Burton landscape: status New In Progress
2024-06-07 23:48:07 Mitch Burton landscape: importance Undecided High
2024-06-07 23:48:10 Mitch Burton landscape: assignee Mitch Burton (mitchburton)
2024-06-07 23:48:20 Mitch Burton landscape: milestone 24.04+2
2024-06-07 23:48:40 Mitch Burton nominated for series landscape/24.10
2024-06-07 23:48:40 Mitch Burton bug task added landscape/24.10
2024-06-07 23:49:25 Mitch Burton landscape/24.10: milestone 24.10
2024-06-07 23:49:31 Mitch Burton landscape/24.10: status New In Progress
2024-06-07 23:49:34 Mitch Burton landscape/24.10: importance Undecided High
2024-06-07 23:49:38 Mitch Burton landscape/24.10: assignee Mitch Burton (mitchburton)
2024-06-13 17:33:38 Mitch Burton landscape: status In Progress Fix Committed
2024-06-13 17:33:41 Mitch Burton landscape/24.10: status In Progress Fix Committed