Ubuntu Pro does not detach
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Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntu-advantage-tools (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
I tried to turn on Ubuntu Pro features from Software & Updates App but I am unable to do it so I tried to detach Ubuntu pro and this error popped up
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: ubuntu-
ProcVersionSign
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 27 10:29:21 2024
PackageArchitec
SourcePackage: ubuntu-
UpgradeStatus: Upgraded to noble on 2024-04-27 (0 days ago)
apparmor_logs.txt:
cloud-id.txt-error: Failed running command 'cloud-id' [exit(2)]. Message:
livepatch-
uaclient.conf:
contract_url: https:/
log_level: debug
tags: | removed: need-amd64-retrace |
Hello, harshitseelam, thanks for reporting this bug.
I see in the logs that the detach operation fails because livepatch returns an error, saying it is not available in 23.10.
I also see you just upgraded to 24.04. Did you try to detach after upgrading? Does it still fail?
I tried to reproduce this issue both on 23.10 and on 24.04 after an upgrade, without success. Could you please send the output of `pro status --all` on your machine, and also from `canonical- livepatch status`?