Die Aktualisierungsverwaltung läuft nicht mehr durch.

Bug #2059102 reported by Rainer Bruns
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical Livepatch Client
New
Undecided
Unassigned
ubuntu-advantage-tools (Ubuntu)
Incomplete
Undecided
Unassigned
update-manager (Ubuntu)
New
Undecided
Unassigned

Bug Description

Desgleichen kann ich dann das nicht beenden, und ubuntu pro kann nicht deaktiviert werden.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-advantage-tools 31.2~22.04
ProcVersionSignature: Ubuntu 5.15.0-101.111-generic 5.15.143
Uname: Linux 5.15.0-101-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 26 10:58:44 2024
InstallationDate: Installed on 2019-05-20 (1771 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)
apparmor_logs.txt: Mär 26 10:44:30 Schlauberger kernel: audit: type=1400 audit(1711446270.959:5): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ubuntu_pro_apt_news" pid=481 comm="apparmor_parser"
cloud-id.txt-error: Invalid command specified 'cloud-id'.
livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: livepatchd error: daemon shutting down
uaclient.conf:
 contract_url: https://contracts.canonical.com
 log_level: debug

Revision history for this message
Rainer Bruns (rainer-bruns) wrote :
Revision history for this message
Renan Rodrigo (renanrodrigo) wrote :

Hello, Rainer
Thanks for reporting this issue

- As the main problem you have is related to update manager, I am targeting the team so they can investigate what happens on their side.

- On our side, I can see in the logs that livepatch is failing (whether enabling, disabling, etc;) with "Error running canonical-livepatch status: error executing status: livepatchd error: daemon shutting down". To be sure on how to proceed, I am also targeting livepatch people - which logs should we go for to understand what is happening?

I expect them to request more information, and we need more information ourselves to fix the problem.

Changed in ubuntu-advantage-tools (Ubuntu):
status: New → Incomplete
information type: Private → Public
tags: removed: need-amd64-retrace
Revision history for this message
Nathan Teodosio (nteodosio) wrote :

The description ("does not run through and I can also not close it") and the fact that it is also caused by Livepatch means that this is very probably a duplicate of LP:2058133.

Rainer Bruns:

Das ist höchstwahrscheinlich ein Duplikat dieses anderen Berichts: LP:2058133. Um das zu bestätigen, versuch mal das Folgende in einer Kommandozeile:

  update-manager
  dpkg -l update-manager

und vergleich die Ausgabe mit der im jeweiligen Bericht.

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