["2024-03-20T16:11:16.274", "DEBUG", "ubuntupro.config", "parse_config", 625, "Using client configuration file at /etc/ubuntu-advantage/uaclient.conf", {}] ["2024-03-20T16:11:16.277", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/ubuntu-advantage/uaclient.conf", {}] ["2024-03-20T16:11:16.278", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/user-config.json but file does not exist", {}] ["2024-03-20T16:11:16.287", "DEBUG", "ubuntupro.http", "configure_web_proxy", 146, "Setting no_proxy: 169.254.169.254,[fd00:ec2::254],metadata", {}] ["2024-03-20T16:11:16.287", "DEBUG", "ubuntupro.http", "configure_web_proxy", 154, "Setting global proxy dict", {}] ["2024-03-20T16:11:16.288", "DEBUG", "ubuntupro.cli", "main", 1825, "Executed with sys.argv: ['/usr/bin/pro', 'attach', '']", {}] ["2024-03-20T16:11:16.288", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file does not exist", {}] ["2024-03-20T16:11:16.288", "DEBUG", "ubuntupro.lock", "__enter__", 77, "spin lock starting for pro attach", {}] ["2024-03-20T16:11:16.288", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomically via tempfile /run/ubuntu-advantage/notices/tmplfkpskzc", {}] ["2024-03-20T16:11:16.288", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /var/lib/ubuntu-advantage/lock atomically via tempfile /var/lib/ubuntu-advantage/tmp__fmieuc", {}] ["2024-03-20T16:11:16.289", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomically via tempfile /run/ubuntu-advantage/notices/tmp4t6hih6l", {}] ["2024-03-20T16:11:16.289", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file does not exist", {}] ["2024-03-20T16:11:16.289", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/machine-id", {}] ["2024-03-20T16:11:16.289", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/os-release", {}] ["2024-03-20T16:11:16.290", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/version_signature", {}] ["2024-03-20T16:11:16.695", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/1/cgroup", {}] ["2024-03-20T16:11:16.695", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file does not exist", {}] ["2024-03-20T16:11:16.696", "DEBUG", "ubuntupro.http", "readurl", 349, "URL [POST]: https://contracts.canonical.com/v1/context/machines/token, headers: {'Authorization': 'Bearer ', 'accept': 'application/json', 'content-type': 'application/json', 'user-agent': 'UA-Client/31.2~22.04'}, data: {\"machineId\": \"def729395a9141b0983c1e68899e732c\", \"activityInfo\": {\"distribution\": \"Ubuntu\", \"kernel\": \"5.15.0-100-generic\", \"series\": \"jammy\", \"architecture\": \"amd64\", \"desktop\": true, \"virt\": \"\", \"clientVersion\": \"31.2~22.04\", \"lastAttachment\": \"2024-03-20T21:11:16.289461+00:00\"}, \"architecture\": \"amd64\", \"os\": {\"distribution\": \"Ubuntu\", \"kernel\": \"5.15.0-100-generic\", \"series\": \"jammy\", \"type\": \"Linux\", \"release\": \"22.04\"}}", {}] ["2024-03-20T16:11:16.697", "DEBUG", "ubuntupro.http", "should_use_pycurl", 208, "Should use pycurl: False", {}] ["2024-03-20T16:11:17.029", "DEBUG", "ubuntupro.http", "readurl", 389, "URL [POST] response: https://contracts.canonical.com/v1/context/machines/token, headers: {'connection': 'close', 'content-length': '186', 'content-type': 'text/html', 'date': 'Wed, 20 Mar 2024 21:11:16 GMT', 'server': 'nginx/1.18.0 (Ubuntu)'}, data: \r\n500 Internal Server Error\r\n\r\n

500 Internal Server Error

\r\n
nginx/1.18.0 (Ubuntu)
\r\n\r\n\r\n", {}] ["2024-03-20T16:11:17.030", "DEBUG", "ubuntupro.system", "ensure_file_absent", 576, "Removed file: /run/ubuntu-advantage/notices/60-operation_in_progress", {}] ["2024-03-20T16:11:17.031", "DEBUG", "ubuntupro.system", "ensure_file_absent", 576, "Removed file: /var/lib/ubuntu-advantage/lock", {}] ["2024-03-20T16:11:17.031", "ERROR", "ubuntupro.cli", "wrapper", 1752, "Error connecting to /v1/context/machines/token: 500 \r\n500 Internal Server Error\r\n\r\n

500 Internal Server Error

\r\n
nginx/1.18.0 (Ubuntu)
\r\n\r\n\r\n", {}] ["2024-03-20T16:11:33.771", "DEBUG", "ubuntupro.config", "parse_config", 625, "Using client configuration file at /etc/ubuntu-advantage/uaclient.conf", {}] ["2024-03-20T16:11:33.774", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/ubuntu-advantage/uaclient.conf", {}] ["2024-03-20T16:11:33.775", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/user-config.json but file does not exist", {}] ["2024-03-20T16:11:33.784", "DEBUG", "ubuntupro.http", "configure_web_proxy", 146, "Setting no_proxy: 169.254.169.254,[fd00:ec2::254],metadata", {}] ["2024-03-20T16:11:33.784", "DEBUG", "ubuntupro.http", "configure_web_proxy", 154, "Setting global proxy dict", {}] ["2024-03-20T16:11:33.784", "DEBUG", "ubuntupro.cli", "main", 1825, "Executed with sys.argv: ['/usr/bin/pro', 'attach', '']", {}] ["2024-03-20T16:11:33.784", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file does not exist", {}] ["2024-03-20T16:11:33.785", "DEBUG", "ubuntupro.lock", "__enter__", 77, "spin lock starting for pro attach", {}] ["2024-03-20T16:11:33.785", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomically via tempfile /run/ubuntu-advantage/notices/tmptwbkrnkx", {}] ["2024-03-20T16:11:33.785", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /var/lib/ubuntu-advantage/lock atomically via tempfile /var/lib/ubuntu-advantage/tmp4qn1d6j1", {}] ["2024-03-20T16:11:33.785", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomically via tempfile /run/ubuntu-advantage/notices/tmp_erbqi5m", {}] ["2024-03-20T16:11:33.786", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file does not exist", {}] ["2024-03-20T16:11:33.786", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/machine-id", {}] ["2024-03-20T16:11:33.786", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/os-release", {}] ["2024-03-20T16:11:33.786", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/version_signature", {}] ["2024-03-20T16:11:34.211", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/1/cgroup", {}] ["2024-03-20T16:11:34.211", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file does not exist", {}] ["2024-03-20T16:11:34.212", "DEBUG", "ubuntupro.http", "readurl", 349, "URL [POST]: https://contracts.canonical.com/v1/context/machines/token, headers: {'Authorization': 'Bearer ', 'accept': 'application/json', 'content-type': 'application/json', 'user-agent': 'UA-Client/31.2~22.04'}, data: {\"machineId\": \"def729395a9141b0983c1e68899e732c\", \"activityInfo\": {\"distribution\": \"Ubuntu\", \"kernel\": \"5.15.0-100-generic\", \"series\": \"jammy\", \"architecture\": \"amd64\", \"desktop\": true, \"virt\": \"\", \"clientVersion\": \"31.2~22.04\", \"lastAttachment\": \"2024-03-20T21:11:33.786122+00:00\"}, \"architecture\": \"amd64\", \"os\": {\"distribution\": \"Ubuntu\", \"kernel\": \"5.15.0-100-generic\", \"series\": \"jammy\", \"type\": \"Linux\", \"release\": \"22.04\"}}", {}] ["2024-03-20T16:11:34.213", "DEBUG", "ubuntupro.http", "should_use_pycurl", 208, "Should use pycurl: False", {}] ["2024-03-20T16:11:34.548", "DEBUG", "ubuntupro.system", "ensure_file_absent", 576, "Removed file: /run/ubuntu-advantage/notices/60-operation_in_progress", {}] ["2024-03-20T16:11:34.549", "DEBUG", "ubuntupro.system", "ensure_file_absent", 576, "Removed file: /var/lib/ubuntu-advantage/lock", {}] ["2024-03-20T16:11:34.549", "ERROR", "ubuntupro.cli", "wrapper", 1768, "Unhandled exception, please file a bug", {"exc_info": "Traceback (most recent call last):\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1705, in wrapper\n return func(*args, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1838, in main\n return_value = args.action(args, cfg=cfg, extra_args=extra_args)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 257, in new_f\n return f(args, cfg=cfg, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 202, in new_f\n return f(*args, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 186, in new_f\n retval = f(*args, cfg=cfg, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1305, in action_attach\n actions.attach_with_token(cfg, token=token, allow_enable=allow_enable)\n File \"/usr/lib/python3/dist-packages/uaclient/actions.py\", line 65, in attach_with_token\n new_machine_token = contract_client.add_contract_machine(\n File \"/usr/lib/python3/dist-packages/uaclient/util.py\", line 92, in decorator\n return f(*args, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 96, in add_contract_machine\n response = self.request_url(\n File \"/usr/lib/python3/dist-packages/uaclient/http/serviceclient.py\", line 68, in request_url\n return http.readurl(\n File \"/usr/lib/python3/dist-packages/uaclient/http/__init__.py\", line 364, in readurl\n resp = _readurl_urllib(req, timeout=timeout)\n File \"/usr/lib/python3/dist-packages/uaclient/http/__init__.py\", line 167, in _readurl_urllib\n resp = request.urlopen(req, timeout=timeout)\n File \"/usr/lib/python3.10/urllib/request.py\", line 216, in urlopen\n return opener.open(url, data, timeout)\n File \"/usr/lib/python3.10/urllib/request.py\", line 519, in open\n response = self._open(req, data)\n File \"/usr/lib/python3.10/urllib/request.py\", line 536, in _open\n result = self._call_chain(self.handle_open, protocol, protocol +\n File \"/usr/lib/python3.10/urllib/request.py\", line 496, in _call_chain\n result = func(*args)\n File \"/usr/lib/python3.10/urllib/request.py\", line 1391, in https_open\n return self.do_open(http.client.HTTPSConnection, req,\n File \"/usr/lib/python3.10/urllib/request.py\", line 1352, in do_open\n r = h.getresponse()\n File \"/usr/lib/python3.10/http/client.py\", line 1375, in getresponse\n response.begin()\n File \"/usr/lib/python3.10/http/client.py\", line 318, in begin\n version, status, reason = self._read_status()\n File \"/usr/lib/python3.10/http/client.py\", line 287, in _read_status\n raise RemoteDisconnected(\"Remote end closed connection without\"\nhttp.client.RemoteDisconnected: Remote end closed connection without response"}] ["2024-03-20T16:12:53.281", "DEBUG", "ubuntupro.config", "parse_config", 625, "Using client configuration file at /etc/ubuntu-advantage/uaclient.conf", {}] ["2024-03-20T16:12:53.284", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/ubuntu-advantage/uaclient.conf", {}] ["2024-03-20T16:12:53.285", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/user-config.json but file does not exist", {}] ["2024-03-20T16:12:53.294", "DEBUG", "ubuntupro.http", "configure_web_proxy", 146, "Setting no_proxy: 169.254.169.254,[fd00:ec2::254],metadata", {}] ["2024-03-20T16:12:53.295", "DEBUG", "ubuntupro.http", "configure_web_proxy", 154, "Setting global proxy dict", {}] ["2024-03-20T16:12:53.295", "DEBUG", "ubuntupro.cli", "main", 1825, "Executed with sys.argv: ['/usr/bin/pro', 'status', '--format', 'json']", {}] ["2024-03-20T16:12:53.295", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file does not exist", {}] ["2024-03-20T16:12:53.295", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/os-release", {}] ["2024-03-20T16:12:53.295", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/version_signature", {}] ["2024-03-20T16:12:53.711", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/1/cgroup", {}] ["2024-03-20T16:12:53.711", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file does not exist", {}] ["2024-03-20T16:12:53.712", "DEBUG", "ubuntupro.http", "readurl", 349, "URL [GET]: https://contracts.canonical.com/v1/resources?architecture=amd64&kernel=5.15.0-100-generic&series=jammy&virt=, headers: {'accept': 'application/json', 'content-type': 'application/json', 'user-agent': 'UA-Client/31.2~22.04'}, data: None", {}] ["2024-03-20T16:12:53.712", "DEBUG", "ubuntupro.http", "should_use_pycurl", 208, "Should use pycurl: False", {}] ["2024-03-20T16:12:54.580", "ERROR", "ubuntupro.cli", "wrapper", 1768, "Unhandled exception, please file a bug", {"exc_info": "Traceback (most recent call last):\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1705, in wrapper\n return func(*args, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1838, in main\n return_value = args.action(args, cfg=cfg, extra_args=extra_args)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1475, in action_status\n status, ret = actions.status(\n File \"/usr/lib/python3/dist-packages/uaclient/actions.py\", line 173, in status\n status = ua_status.status(cfg=cfg, show_all=show_all)\n File \"/usr/lib/python3/dist-packages/uaclient/status.py\", line 418, in status\n response = _unattached_status(cfg)\n File \"/usr/lib/python3/dist-packages/uaclient/status.py\", line 283, in _unattached_status\n resources = get_available_resources(cfg)\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 680, in get_available_resources\n resources = client.available_resources()\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 115, in available_resources\n response = self.request_url(\n File \"/usr/lib/python3/dist-packages/uaclient/http/serviceclient.py\", line 68, in request_url\n return http.readurl(\n File \"/usr/lib/python3/dist-packages/uaclient/http/__init__.py\", line 364, in readurl\n resp = _readurl_urllib(req, timeout=timeout)\n File \"/usr/lib/python3/dist-packages/uaclient/http/__init__.py\", line 167, in _readurl_urllib\n resp = request.urlopen(req, timeout=timeout)\n File \"/usr/lib/python3.10/urllib/request.py\", line 216, in urlopen\n return opener.open(url, data, timeout)\n File \"/usr/lib/python3.10/urllib/request.py\", line 519, in open\n response = self._open(req, data)\n File \"/usr/lib/python3.10/urllib/request.py\", line 536, in _open\n result = self._call_chain(self.handle_open, protocol, protocol +\n File \"/usr/lib/python3.10/urllib/request.py\", line 496, in _call_chain\n result = func(*args)\n File \"/usr/lib/python3.10/urllib/request.py\", line 1391, in https_open\n return self.do_open(http.client.HTTPSConnection, req,\n File \"/usr/lib/python3.10/urllib/request.py\", line 1352, in do_open\n r = h.getresponse()\n File \"/usr/lib/python3.10/http/client.py\", line 1375, in getresponse\n response.begin()\n File \"/usr/lib/python3.10/http/client.py\", line 318, in begin\n version, status, reason = self._read_status()\n File \"/usr/lib/python3.10/http/client.py\", line 287, in _read_status\n raise RemoteDisconnected(\"Remote end closed connection without\"\nhttp.client.RemoteDisconnected: Remote end closed connection without response"}] ["2024-03-20T16:16:34.784", "DEBUG", "ubuntupro.config", "parse_config", 625, "Using client configuration file at /etc/ubuntu-advantage/uaclient.conf", {}] ["2024-03-20T16:16:34.787", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/ubuntu-advantage/uaclient.conf", {}] ["2024-03-20T16:16:34.788", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/user-config.json but file does not exist", {}] ["2024-03-20T16:16:34.797", "DEBUG", "ubuntupro.http", "configure_web_proxy", 146, "Setting no_proxy: 169.254.169.254,[fd00:ec2::254],metadata", {}] ["2024-03-20T16:16:34.797", "DEBUG", "ubuntupro.http", "configure_web_proxy", 154, "Setting global proxy dict", {}] ["2024-03-20T16:16:34.797", "DEBUG", "ubuntupro.cli", "main", 1825, "Executed with sys.argv: ['/usr/bin/pro', 'status', '--format', 'json']", {}] ["2024-03-20T16:16:34.798", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file does not exist", {}] ["2024-03-20T16:16:34.798", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/os-release", {}] ["2024-03-20T16:16:34.798", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/version_signature", {}] ["2024-03-20T16:16:35.255", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/1/cgroup", {}] ["2024-03-20T16:16:35.255", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file does not exist", {}] ["2024-03-20T16:16:35.256", "DEBUG", "ubuntupro.http", "readurl", 349, "URL [GET]: https://contracts.canonical.com/v1/resources?architecture=amd64&kernel=5.15.0-100-generic&series=jammy&virt=, headers: {'accept': 'application/json', 'content-type': 'application/json', 'user-agent': 'UA-Client/31.2~22.04'}, data: None", {}] ["2024-03-20T16:16:35.257", "DEBUG", "ubuntupro.http", "should_use_pycurl", 208, "Should use pycurl: False", {}] ["2024-03-20T16:16:35.675", "ERROR", "ubuntupro.cli", "wrapper", 1768, "Unhandled exception, please file a bug", {"exc_info": "Traceback (most recent call last):\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1705, in wrapper\n return func(*args, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1838, in main\n return_value = args.action(args, cfg=cfg, extra_args=extra_args)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1475, in action_status\n status, ret = actions.status(\n File \"/usr/lib/python3/dist-packages/uaclient/actions.py\", line 173, in status\n status = ua_status.status(cfg=cfg, show_all=show_all)\n File \"/usr/lib/python3/dist-packages/uaclient/status.py\", line 418, in status\n response = _unattached_status(cfg)\n File \"/usr/lib/python3/dist-packages/uaclient/status.py\", line 283, in _unattached_status\n resources = get_available_resources(cfg)\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 680, in get_available_resources\n resources = client.available_resources()\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 115, in available_resources\n response = self.request_url(\n File \"/usr/lib/python3/dist-packages/uaclient/http/serviceclient.py\", line 68, in request_url\n return http.readurl(\n File \"/usr/lib/python3/dist-packages/uaclient/http/__init__.py\", line 364, in readurl\n resp = _readurl_urllib(req, timeout=timeout)\n File \"/usr/lib/python3/dist-packages/uaclient/http/__init__.py\", line 167, in _readurl_urllib\n resp = request.urlopen(req, timeout=timeout)\n File \"/usr/lib/python3.10/urllib/request.py\", line 216, in urlopen\n return opener.open(url, data, timeout)\n File \"/usr/lib/python3.10/urllib/request.py\", line 519, in open\n response = self._open(req, data)\n File \"/usr/lib/python3.10/urllib/request.py\", line 536, in _open\n result = self._call_chain(self.handle_open, protocol, protocol +\n File \"/usr/lib/python3.10/urllib/request.py\", line 496, in _call_chain\n result = func(*args)\n File \"/usr/lib/python3.10/urllib/request.py\", line 1391, in https_open\n return self.do_open(http.client.HTTPSConnection, req,\n File \"/usr/lib/python3.10/urllib/request.py\", line 1352, in do_open\n r = h.getresponse()\n File \"/usr/lib/python3.10/http/client.py\", line 1375, in getresponse\n response.begin()\n File \"/usr/lib/python3.10/http/client.py\", line 318, in begin\n version, status, reason = self._read_status()\n File \"/usr/lib/python3.10/http/client.py\", line 287, in _read_status\n raise RemoteDisconnected(\"Remote end closed connection without\"\nhttp.client.RemoteDisconnected: Remote end closed connection without response"}]