Activity log for bug #2004650

Date Who What changed Old value New value Message
2023-02-03 13:19:07 Ken VanDine bug added bug
2023-02-03 13:19:29 Ken VanDine information type Private Public
2023-02-03 13:24:05 Apport retracing service tags amd64 apport-bug kinetic need-amd64-retrace third-party-packages wayland-session amd64 apport-bug kinetic third-party-packages wayland-session
2023-02-07 14:42:53 Launchpad Janitor ubuntu-advantage-tools (Ubuntu): status New Confirmed
2023-02-07 14:43:08 Christian Ehrhardt  ubuntu-advantage-tools (Ubuntu): assignee Grant Orndorff (orndorffgrant)
2023-02-07 14:43:11 Christian Ehrhardt  ubuntu-advantage-tools (Ubuntu): status Confirmed In Progress
2023-02-07 19:48:22 Launchpad Janitor merge proposal linked https://code.launchpad.net/~lamoura/ubuntu/+source/ubuntu-advantage-tools/+git/ubuntu-advantage-tools/+merge/436974
2023-02-07 21:31:32 Lucas Albuquerque Medeiros de Moura description When running "pro status --all" on kinetic I get an unexpected error. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: ubuntu-advantage-tools 27.13.3~22.10.1 ProcVersionSignature: Ubuntu 5.19.0-29.30-generic 5.19.17 Uname: Linux 5.19.0-29-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Fri Feb 3 08:13:17 2023 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-sutton-bionic-amd64-20200511-23+sutton-knuth-bionic-amd64+iso InstallationDate: Installed on 2020-05-18 (990 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20200511-12:31 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-advantage-tools UpgradeStatus: Upgraded to kinetic on 2022-08-30 (156 days ago) cloud-id.txt-error: Invalid command specified 'cloud-id'. livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: livepatchd error: The platform Ubuntu 22.10 is not supported. exiting. modified.conffile..etc.default.apport: [modified] mtime.conffile..etc.default.apport: 2020-05-11T08:18:53 ua-status.json-error: Failed running command 'pro status --format json' [exit(1)]. Message: [ Original Description ] When running "pro status --all" on kinetic I get an unexpected error. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: ubuntu-advantage-tools 27.13.3~22.10.1 ProcVersionSignature: Ubuntu 5.19.0-29.30-generic 5.19.17 Uname: Linux 5.19.0-29-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Fri Feb 3 08:13:17 2023 DistributionChannelDescriptor:  # This is the distribution channel descriptor for the OEM CDs  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-sutton-bionic-amd64-20200511-23+sutton-knuth-bionic-amd64+iso InstallationDate: Installed on 2020-05-18 (990 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20200511-12:31 ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash SourcePackage: ubuntu-advantage-tools UpgradeStatus: Upgraded to kinetic on 2022-08-30 (156 days ago) cloud-id.txt-error: Invalid command specified 'cloud-id'. livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: livepatchd error: The platform Ubuntu 22.10 is not supported. exiting. modified.conffile..etc.default.apport: [modified] mtime.conffile..etc.default.apport: 2020-05-11T08:18:53 ua-status.json-error: Failed running command 'pro status --format json' [exit(1)]. Message: [Impact] If the user has a null effective date in machine-token.json, the pro status command will fail, since we output that date and we assume that it should not be null [ Test Case ] We provide an integration test result where we modify the contract to have a null effective date and show that pro status does not break because of that. [ Regression potential ] We are just better handling null effective date on the contract server response for status. Since we are just addressing a broken scenario, we don't believe this fix pose a major regression potential [ Discussion] If we detect that we have a null effect date delivered on machine-token.json, we are now showing that date as "Unknown/Expired" on the pro status output. This will better reflect the situation the machine is at and while also preventing the command to fail
2023-02-08 20:50:10 Andreas Hasenack nominated for series Ubuntu Focal
2023-02-08 20:50:10 Andreas Hasenack bug task added ubuntu-advantage-tools (Ubuntu Focal)
2023-02-08 20:50:10 Andreas Hasenack nominated for series Ubuntu Xenial
2023-02-08 20:50:10 Andreas Hasenack bug task added ubuntu-advantage-tools (Ubuntu Xenial)
2023-02-08 20:50:10 Andreas Hasenack nominated for series Ubuntu Jammy
2023-02-08 20:50:10 Andreas Hasenack bug task added ubuntu-advantage-tools (Ubuntu Jammy)
2023-02-08 20:50:10 Andreas Hasenack nominated for series Ubuntu Lunar
2023-02-08 20:50:10 Andreas Hasenack bug task added ubuntu-advantage-tools (Ubuntu Lunar)
2023-02-08 20:50:10 Andreas Hasenack nominated for series Ubuntu Kinetic
2023-02-08 20:50:10 Andreas Hasenack bug task added ubuntu-advantage-tools (Ubuntu Kinetic)
2023-02-08 20:50:10 Andreas Hasenack nominated for series Ubuntu Bionic
2023-02-08 20:50:10 Andreas Hasenack bug task added ubuntu-advantage-tools (Ubuntu Bionic)
2023-02-09 01:24:37 Andreas Hasenack ubuntu-advantage-tools (Ubuntu Kinetic): status New Fix Committed
2023-02-09 01:24:39 Andreas Hasenack bug added subscriber Ubuntu Stable Release Updates Team
2023-02-09 01:24:41 Andreas Hasenack bug added subscriber SRU Verification
2023-02-09 01:24:45 Andreas Hasenack tags amd64 apport-bug kinetic third-party-packages wayland-session amd64 apport-bug kinetic third-party-packages verification-needed verification-needed-kinetic wayland-session
2023-02-09 01:27:10 Andreas Hasenack ubuntu-advantage-tools (Ubuntu Jammy): status New Fix Committed
2023-02-09 01:27:16 Andreas Hasenack tags amd64 apport-bug kinetic third-party-packages verification-needed verification-needed-kinetic wayland-session amd64 apport-bug kinetic third-party-packages verification-needed verification-needed-jammy verification-needed-kinetic wayland-session
2023-02-09 01:29:27 Andreas Hasenack ubuntu-advantage-tools (Ubuntu Focal): status New Fix Committed
2023-02-09 01:29:35 Andreas Hasenack tags amd64 apport-bug kinetic third-party-packages verification-needed verification-needed-jammy verification-needed-kinetic wayland-session amd64 apport-bug kinetic third-party-packages verification-needed verification-needed-focal verification-needed-jammy verification-needed-kinetic wayland-session
2023-02-09 01:31:46 Andreas Hasenack ubuntu-advantage-tools (Ubuntu Bionic): status New Fix Committed
2023-02-09 01:31:55 Andreas Hasenack tags amd64 apport-bug kinetic third-party-packages verification-needed verification-needed-focal verification-needed-jammy verification-needed-kinetic wayland-session amd64 apport-bug kinetic third-party-packages verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic wayland-session
2023-02-09 01:34:45 Andreas Hasenack ubuntu-advantage-tools (Ubuntu Xenial): status New Fix Committed
2023-02-09 01:34:54 Andreas Hasenack tags amd64 apport-bug kinetic third-party-packages verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic wayland-session amd64 apport-bug kinetic third-party-packages verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial wayland-session
2023-02-09 15:36:58 Grant Orndorff attachment added verification-2004650.tar.gz https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2004650/+attachment/5645899/+files/verification-2004650.tar.gz
2023-02-09 15:37:21 Grant Orndorff tags amd64 apport-bug kinetic third-party-packages verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial wayland-session amd64 apport-bug kinetic third-party-packages verification-done verification-done-bionic verification-done-focal verification-done-jammy verification-done-kinetic verification-done-xenial wayland-session
2023-02-09 19:19:08 Andreas Hasenack tags amd64 apport-bug kinetic third-party-packages verification-done verification-done-bionic verification-done-focal verification-done-jammy verification-done-kinetic verification-done-xenial wayland-session amd64 apport-bug kinetic third-party-packages verification-done-bionic verification-done-focal verification-done-jammy verification-done-xenial verification-needed verification-needed-kinetic wayland-session
2023-02-09 19:21:50 Andreas Hasenack tags amd64 apport-bug kinetic third-party-packages verification-done-bionic verification-done-focal verification-done-jammy verification-done-xenial verification-needed verification-needed-kinetic wayland-session amd64 apport-bug kinetic third-party-packages verification-done-bionic verification-done-focal verification-done-xenial verification-needed verification-needed-jammy verification-needed-kinetic wayland-session
2023-02-09 19:24:39 Andreas Hasenack tags amd64 apport-bug kinetic third-party-packages verification-done-bionic verification-done-focal verification-done-xenial verification-needed verification-needed-jammy verification-needed-kinetic wayland-session amd64 apport-bug kinetic third-party-packages verification-done-bionic verification-done-xenial verification-needed verification-needed-focal verification-needed-jammy verification-needed-kinetic wayland-session
2023-02-09 19:29:22 Andreas Hasenack tags amd64 apport-bug kinetic third-party-packages verification-done-bionic verification-done-xenial verification-needed verification-needed-focal verification-needed-jammy verification-needed-kinetic wayland-session amd64 apport-bug kinetic third-party-packages verification-done-xenial verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic wayland-session
2023-02-09 19:32:20 Andreas Hasenack tags amd64 apport-bug kinetic third-party-packages verification-done-xenial verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic wayland-session amd64 apport-bug kinetic third-party-packages verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial wayland-session
2023-02-09 21:50:59 Grant Orndorff attachment added verification-2004650-27.13.5.tar.gz https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2004650/+attachment/5645971/+files/verification-2004650-27.13.5.tar.gz
2023-02-09 21:51:20 Grant Orndorff tags amd64 apport-bug kinetic third-party-packages verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial wayland-session amd64 apport-bug kinetic third-party-packages verification-done verification-done-bionic verification-done-focal verification-done-jammy verification-done-kinetic verification-done-xenial wayland-session
2023-02-13 16:52:18 Launchpad Janitor ubuntu-advantage-tools (Ubuntu Kinetic): status Fix Committed Fix Released
2023-02-13 16:52:37 Andreas Hasenack removed subscriber Ubuntu Stable Release Updates Team
2023-02-13 16:54:36 Launchpad Janitor ubuntu-advantage-tools (Ubuntu Jammy): status Fix Committed Fix Released
2023-02-13 16:55:04 Launchpad Janitor ubuntu-advantage-tools (Ubuntu Focal): status Fix Committed Fix Released
2023-02-13 16:55:36 Launchpad Janitor ubuntu-advantage-tools (Ubuntu Bionic): status Fix Committed Fix Released
2023-02-13 16:56:18 Launchpad Janitor ubuntu-advantage-tools (Ubuntu Xenial): status Fix Committed Fix Released
2023-02-17 11:00:07 Launchpad Janitor ubuntu-advantage-tools (Ubuntu Lunar): status In Progress Fix Released