| 2022-11-23 05:28:58 |
Eliseo Franco |
bug |
|
|
added bug |
| 2022-11-23 13:16:09 |
Lucas Albuquerque Medeiros de Moura |
ubuntu-advantage-tools (Ubuntu): status |
New |
Invalid |
|
| 2022-11-23 13:21:10 |
Renan Rodrigo |
information type |
Private |
Public |
|
| 2022-11-23 14:23:27 |
Lucas Albuquerque Medeiros de Moura |
ubuntu-advantage-tools (Ubuntu): status |
Invalid |
Confirmed |
|
| 2022-11-29 13:14:04 |
Renan Rodrigo |
summary |
[ERROR]: Unexpected error processing contract delta for livepatch: {'entitl> Traceback (most recent call last): |
Attaching an Ubuntu Pro key fails when snapd is withheld |
|
| 2022-11-29 14:23:37 |
Grant Orndorff |
ubuntu-advantage-tools (Ubuntu): assignee |
|
Renan Rodrigo (renanrodrigo) |
|
| 2022-11-29 14:49:48 |
Christian Ehrhardt |
tags |
amd64 apport-bug jammy need-amd64-retrace |
amd64 apport-bug jammy need-amd64-retrace sc-1356 |
|
| 2022-12-05 23:09:09 |
Apport retracing service |
tags |
amd64 apport-bug jammy need-amd64-retrace sc-1356 |
amd64 apport-bug jammy sc-1356 |
|
| 2023-01-09 08:32:17 |
Renan Rodrigo |
ubuntu-advantage-tools (Ubuntu): status |
Confirmed |
In Progress |
|
| 2023-01-16 22:12:55 |
Renan Rodrigo |
description |
My system report error
I am not using snap
I am not able to use the ubuntu pro advantage without snap ?
and how do I know what kernel is better for my pc ?
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-advantage-tools 27.11.3~22.04.1
ProcVersionSignature: Ubuntu 5.15.0-53.59-generic 5.15.64
Uname: Linux 5.15.0-53-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 23 00:21:55 2022
InstallationDate: Installed on 2022-09-30 (54 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)
cloud-id.txt-error: Invalid command specified 'cloud-id'.
jobs-status.json: {"update_messaging": {"last_run": "2022-11-23T02:28:01.210758+00:00", "next_run": "2022-11-23T08:28:01.210758+00:00"}, "update_status": {"last_run": "2022-11-23T02:28:01.210758+00:00", "next_run": "2022-11-23T14:28:01.210758+00:00"}, "metering": {"last_run": "2022-11-23T02:28:01.210758+00:00", "next_run": "2022-11-23T06:28:01.210758+00:00"}}
livepatch-status.txt-error: Invalid command specified '/snap/bin/canonical-livepatch status'. |
[Impact]
This bug affects users who hold the snapd package so it is not installed.
When trying to attach, they'll see a failure because snapd cannot be installed.
snapd is required for livepatch. When it is absent, we try to install it. If we cannot, then the client should perform a partial attach - not enabling Livepatch, but still enabling esm, for instance - instead of failing completely.
[Test Case]
- On a LTS system compatible with Livepatch, hold the snapd package in apt with a negative pin in a preferences file
- uninstall snapd, if present
- try to attach, see it fail
- install ubuntu-advantage-tools >= 27.13
- try to attach, verify that it works, but Livepatch is disabled
- try to enable Livepatch, see that it can't because snapd cannot be installed
- unhold snapd
- enable Livepatch, and check that it works
[Regression Potential]
If snapd is not installed for any other reason, attach will also skip enabling Livepatch and try to proceed. This happens to be acceptable behavior, and even intended, as a complete fail would be worse. Once snapd can be installed again, Livepatch enablement will be back to normal.
[Original Description]
My system report error
I am not using snap
I am not able to use the ubuntu pro advantage without snap ?
and how do I know what kernel is better for my pc ?
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-advantage-tools 27.11.3~22.04.1
ProcVersionSignature: Ubuntu 5.15.0-53.59-generic 5.15.64
Uname: Linux 5.15.0-53-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 23 00:21:55 2022
InstallationDate: Installed on 2022-09-30 (54 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)
cloud-id.txt-error: Invalid command specified 'cloud-id'.
jobs-status.json: {"update_messaging": {"last_run": "2022-11-23T02:28:01.210758+00:00", "next_run": "2022-11-23T08:28:01.210758+00:00"}, "update_status": {"last_run": "2022-11-23T02:28:01.210758+00:00", "next_run": "2022-11-23T14:28:01.210758+00:00"}, "metering": {"last_run": "2022-11-23T02:28:01.210758+00:00", "next_run": "2022-11-23T06:28:01.210758+00:00"}}
livepatch-status.txt-error: Invalid command specified '/snap/bin/canonical-livepatch status'. |
|
| 2023-01-20 17:56:42 |
Andreas Hasenack |
tags |
amd64 apport-bug jammy sc-1356 |
amd64 apport-bug block-proposed-kinetic jammy sc-1356 |
|
| 2023-01-20 17:58:12 |
Andreas Hasenack |
ubuntu-advantage-tools (Ubuntu Kinetic): status |
New |
Fix Committed |
|
| 2023-01-20 17:58:14 |
Andreas Hasenack |
bug |
|
|
added subscriber Ubuntu Stable Release Updates Team |
| 2023-01-20 17:58:15 |
Andreas Hasenack |
bug |
|
|
added subscriber SRU Verification |
| 2023-01-20 17:58:19 |
Andreas Hasenack |
tags |
amd64 apport-bug block-proposed-kinetic jammy sc-1356 |
amd64 apport-bug block-proposed-kinetic jammy sc-1356 verification-needed verification-needed-kinetic |
|
| 2023-01-20 18:00:17 |
Andreas Hasenack |
ubuntu-advantage-tools (Ubuntu Jammy): status |
New |
Fix Committed |
|
| 2023-01-20 18:00:25 |
Andreas Hasenack |
tags |
amd64 apport-bug block-proposed-kinetic jammy sc-1356 verification-needed verification-needed-kinetic |
amd64 apport-bug block-proposed-kinetic jammy sc-1356 verification-needed verification-needed-jammy verification-needed-kinetic |
|
| 2023-01-20 18:01:27 |
Andreas Hasenack |
tags |
amd64 apport-bug block-proposed-kinetic jammy sc-1356 verification-needed verification-needed-jammy verification-needed-kinetic |
amd64 apport-bug block-proposed-bionic block-proposed-focal block-proposed-jammy block-proposed-kinetic block-proposed-xenial jammy sc-1356 verification-needed verification-needed-jammy verification-needed-kinetic |
|
| 2023-01-20 18:03:08 |
Andreas Hasenack |
ubuntu-advantage-tools (Ubuntu Focal): status |
New |
Fix Committed |
|
| 2023-01-20 18:03:13 |
Andreas Hasenack |
tags |
amd64 apport-bug block-proposed-bionic block-proposed-focal block-proposed-jammy block-proposed-kinetic block-proposed-xenial jammy sc-1356 verification-needed verification-needed-jammy verification-needed-kinetic |
amd64 apport-bug block-proposed-bionic block-proposed-focal block-proposed-jammy block-proposed-kinetic block-proposed-xenial jammy sc-1356 verification-needed verification-needed-focal verification-needed-jammy verification-needed-kinetic |
|
| 2023-01-20 18:04:50 |
Andreas Hasenack |
ubuntu-advantage-tools (Ubuntu Bionic): status |
New |
Fix Committed |
|
| 2023-01-20 18:04:56 |
Andreas Hasenack |
tags |
amd64 apport-bug block-proposed-bionic block-proposed-focal block-proposed-jammy block-proposed-kinetic block-proposed-xenial jammy sc-1356 verification-needed verification-needed-focal verification-needed-jammy verification-needed-kinetic |
amd64 apport-bug block-proposed-bionic block-proposed-focal block-proposed-jammy block-proposed-kinetic block-proposed-xenial jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic |
|
| 2023-01-20 18:07:55 |
Andreas Hasenack |
ubuntu-advantage-tools (Ubuntu Xenial): status |
New |
Fix Committed |
|
| 2023-01-20 18:08:00 |
Andreas Hasenack |
tags |
amd64 apport-bug block-proposed-bionic block-proposed-focal block-proposed-jammy block-proposed-kinetic block-proposed-xenial jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic |
amd64 apport-bug block-proposed-bionic block-proposed-focal block-proposed-jammy block-proposed-kinetic block-proposed-xenial jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial |
|
| 2023-01-20 19:50:00 |
Launchpad Janitor |
ubuntu-advantage-tools (Ubuntu): status |
In Progress |
Fix Released |
|
| 2023-01-23 20:17:45 |
Andreas Hasenack |
tags |
amd64 apport-bug block-proposed-bionic block-proposed-focal block-proposed-jammy block-proposed-kinetic block-proposed-xenial jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial |
amd64 apport-bug block-proposed-bionic block-proposed-focal block-proposed-jammy block-proposed-xenial jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial |
|
| 2023-01-23 20:20:20 |
Andreas Hasenack |
tags |
amd64 apport-bug block-proposed-bionic block-proposed-focal block-proposed-jammy block-proposed-xenial jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial |
amd64 apport-bug block-proposed-bionic block-proposed-focal block-proposed-xenial jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial |
|
| 2023-01-23 20:22:58 |
Andreas Hasenack |
tags |
amd64 apport-bug block-proposed-bionic block-proposed-focal block-proposed-xenial jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial |
amd64 apport-bug block-proposed-bionic block-proposed-xenial jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial |
|
| 2023-01-23 20:25:17 |
Andreas Hasenack |
tags |
amd64 apport-bug block-proposed-bionic block-proposed-xenial jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial |
amd64 apport-bug block-proposed-xenial jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial |
|
| 2023-01-23 20:27:39 |
Andreas Hasenack |
tags |
amd64 apport-bug block-proposed-xenial jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial |
amd64 apport-bug jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial |
|
| 2023-01-25 20:37:20 |
Grant Orndorff |
attachment added |
|
verification-1997514.txt https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1997514/+attachment/5643512/+files/verification-1997514.txt |
|
| 2023-01-25 20:37:56 |
Grant Orndorff |
tags |
amd64 apport-bug jammy sc-1356 verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-kinetic verification-needed-xenial |
amd64 apport-bug jammy sc-1356 verification-done verification-done-bionic verification-done-focal verification-done-jammy verification-done-kinetic verification-done-xenial |
|
| 2023-01-26 11:33:22 |
Launchpad Janitor |
ubuntu-advantage-tools (Ubuntu Kinetic): status |
Fix Committed |
Fix Released |
|
| 2023-01-26 11:33:38 |
Andreas Hasenack |
removed subscriber Ubuntu Stable Release Updates Team |
|
|
|
| 2023-01-26 11:34:06 |
Launchpad Janitor |
ubuntu-advantage-tools (Ubuntu Jammy): status |
Fix Committed |
Fix Released |
|
| 2023-01-26 11:35:07 |
Launchpad Janitor |
ubuntu-advantage-tools (Ubuntu Focal): status |
Fix Committed |
Fix Released |
|
| 2023-01-26 11:35:57 |
Launchpad Janitor |
ubuntu-advantage-tools (Ubuntu Bionic): status |
Fix Committed |
Fix Released |
|
| 2023-01-26 11:36:23 |
Launchpad Janitor |
ubuntu-advantage-tools (Ubuntu Xenial): status |
Fix Committed |
Fix Released |
|
