Unexpected error(s) occurred. For more details, see the log: /var/log/ubuntu-advantage.log

Bug #1965836 reported by grxm r3ap3r
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-advantage-tools (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

fips yes disabled NIST-certified core packages
fips-updates yes disabled NIST-certified core packages with priority security updates
usg yes disabled Security compliance and audit tools

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 5.13.0-37.42~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 21 18:10:01 2022
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
InstallationDate: Installed on 2022-03-21 (0 days ago)
InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
Symptom: installation
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
grxm r3ap3r (grxmr3ap3r) wrote :
affects: ubiquity (Ubuntu) → ubuntu-advantage-tools (Ubuntu)
Revision history for this message
Renan Rodrigo (renanrodrigo) wrote :

Hello, grxmr3ap3r, thank you for reporting this bug.

Could you please give us more information/context on how/when this error happened?
If you have access to a CLI, could you please run `ua collect-logs` and send us the resulting file?

Thanks in advance,

Changed in ubuntu-advantage-tools (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubuntu-advantage-tools (Ubuntu) because there has been no activity for 60 days.]

Changed in ubuntu-advantage-tools (Ubuntu):
status: Incomplete → Expired
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