package ubuntu-advantage-tools 27.2.2~16.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Bruna Larissa Rabelo dos Reis]

error to processing the package

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: ubuntu-advantage-tools 27.2.2~16.04.1
ProcVersionSignature: Ubuntu 4.15.0-142.146~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-142-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.30
AptOrdering:
 ubuntu-advantage-tools: Install
 teamviewer: Install
 ubuntu-advantage-tools: Configure
 teamviewer: Configure
 NULL: ConfigurePending
Architecture: amd64
Date: Thu Aug 5 00:04:59 2021
DpkgHistoryLog:
 Start-Date: 2021-08-05 00:04:33
 Commandline: aptdaemon role='role-commit-packages' sender=':1.450'
 Upgrade: ubuntu-advantage-tools:amd64 (27.2.1~16.04.1, 27.2.2~16.04.1), teamviewer:amd64 (15.19.3, 15.20.6)
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2019-08-30 (709 days ago)
InstallationMedia: Ubuntu 16.04.6 LTS "Xenial Xerus" - Release amd64 (20190227)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.7
 apt 1.2.35
SourcePackage: ubuntu-advantage-tools
Title: package ubuntu-advantage-tools 27.2.2~16.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

[Steve Beattie (sbeattie)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1938290, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.