package ubuntu-advantage-tools 27.2.2~16.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Kavy Mishra]

this package did not install properly

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: ubuntu-advantage-tools 27.2.2~16.04.1
ProcVersionSignature: Ubuntu 4.15.0-142.146~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-142-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.30
AptOrdering:
 ubuntu-advantage-tools: Install
 ubuntu-advantage-tools: Configure
 NULL: ConfigurePending
Architecture: amd64
Date: Wed Jul 28 18:58:11 2021
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2021-06-29 (28 days ago)
InstallationMedia: Lubuntu 16.04.6 LTS "Xenial Xerus" - Release amd64 (20190227)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.7
 apt 1.2.35
SourcePackage: ubuntu-advantage-tools
Title: package ubuntu-advantage-tools 27.2.2~16.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to xenial on 2021-07-02 (26 days ago)

[Steve Beattie (sbeattie)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Grant Orndorff (orndorffgrant)]

This appears to be a duplicate of bug 1930121.

For now, the likely quick fix is to set PYTHONPATH=/usr/lib/python3/dist-packages

We will release a proper fix in ubuntu-advantage-tools in a coming release.