Ubuntu
ubuntu-advantage-tools package

  1. Bug #1927029
  2. Comment #25

Comment 25 for bug 1927029

Revision history for this message
Lucas Albuquerque Medeiros de Moura (lamoura) wrote :

Looking at the logs, I am seeing two distinct errors. One is livepatch issue that we have:

Failed running command '/snap/bin/canonical-livepatch config remote-server=https://livepatch.canonical.com' [exit(1)]. Message: 2021/05/04 15:18:29 error executing config: Livepatchd error: Couldn't setup system logger.

And the other one is related to cloud-init:
  File "/usr/lib/python3/dist-packages/uaclient/clouds/identity.py", line 56, in get_cloud_type_from_result_file
    dsname = result["v1"]["datasource"].split()[0].lower()
AttributeError: 'NoneType' object has no attribute 'split'

What is interesting in this error is that we are calling the get_cloud_type_from_result_file function. We should only be calling this function if we don't have the cloud-id command in the machine. Since we are running on xenial machines, was not expecing that to happen.

So there is something wrong with cloud-init here. Maybe that is related to the snap issue we are seeing.

Can you run the following cloud-init command and attach the logs here please
cloud-init collect-logs