Activity log for bug #1972809

Date Who What changed Old value New value Message
2022-05-10 09:08:01 cm-t 🦄🏂🌈🎵 bug added bug
2022-05-10 09:19:13 Sebastien Bacher ubuntu-advantage-tools (Ubuntu): importance Undecided High
2022-05-10 09:19:19 Sebastien Bacher tags amd64 apport-bug jammy amd64 apport-bug jammy rls-jj-incoming
2022-05-10 19:46:25 Sebastien Bacher ubuntu-advantage-tools (Ubuntu): status New In Progress
2022-05-11 10:49:00 Sebastien Bacher affects ubuntu-advantage-tools (Ubuntu) ubuntu-advantage-desktop-daemon (Ubuntu)
2022-05-11 10:49:00 Sebastien Bacher ubuntu-advantage-desktop-daemon (Ubuntu): assignee Sebastien Bacher (seb128)
2022-05-11 10:54:39 Sebastien Bacher ubuntu-advantage-desktop-daemon (Ubuntu): status In Progress Fix Committed
2022-05-11 10:59:45 Sebastien Bacher description Hi, I have the same UI red message when tryng to enable ua from the GUI on a 22.04 LTS fresh install: https://askubuntu.com/questions/1403568/can-not-enable-livepatch-service-on-22-04 Step to reproduce: 1 : open the GUI, a link to get the token is displayed ( https://ubuntu.com/advantage ) 2 : I copy past the token into the prompted field 3 : The GUI says it is successfuly linked, but can't activate livepatch 4 : Checking on the advantage page, only 1 active device out of a max of 3 5 : I rebooted (to make sure it wasn't something due with the linux-firmware update just received few minutes earlier) and tryed again from the GUI: says device is linked, but using the switch on button doesnt enable successfuly livepatch 6 : I use the anwser from the previous askubuntu link ( `sudo ua enable livepatch` ) 7 : it says it was enabled with success, top icon appear, a shield with a green check, opening the GUI says it is well enabled, expected result: on step 3 it should had work as same it worked from CLI and jump to step 7 (success) note: note sure I reported it against the right package, sorry if that's the case, tryed ubuntu-bug ua, didnt worked, i just picked the first package in launchpad talking about advantage ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-advantage-tools 27.8~22.04.1 ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30 Uname: Linux 5.15.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue May 10 10:57:23 2022 InstallationDate: Installed on 2022-04-29 (10 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-advantage-tools UpgradeStatus: No upgrade log present (probably fresh install) * Impact Livepatch can't be enabled from software-properties-gtk * Test Case Try to attach your machine to an UA token from the livepatch tab from software-properties-gtk Before the fix it was displayed an error message in red, with the fix it should display livepatch as activated * Regression potential The change reduces the hardening in the systemd unit which isn't optimal but is needed, the details of the change is on https://github.com/canonical/ubuntu-advantage-desktop-daemon/pull/15 What could go wrong would be if one of the changes were incorrect and leading to restrict an access allowed before, if that was the case ua could end up not being able to perform some of the actions needed ------------------------------ Hi, I have the same UI red message when tryng to enable ua from the GUI on a 22.04 LTS fresh install: https://askubuntu.com/questions/1403568/can-not-enable-livepatch-service-on-22-04 Step to reproduce:  1 : open the GUI, a link to get the token is displayed ( https://ubuntu.com/advantage )  2 : I copy past the token into the prompted field  3 : The GUI says it is successfuly linked, but can't activate livepatch  4 : Checking on the advantage page, only 1 active device out of a max of 3  5 : I rebooted (to make sure it wasn't something due with the linux-firmware update just received few minutes earlier) and tryed again from the GUI: says device is linked, but using the switch on button doesnt enable successfuly livepatch  6 : I use the anwser from the previous askubuntu link ( `sudo ua enable livepatch` )  7 : it says it was enabled with success, top icon appear, a shield with a green check, opening the GUI says it is well enabled, expected result: on step 3 it should had work as same it worked from CLI and jump to step 7 (success) note: note sure I reported it against the right package, sorry if that's the case, tryed ubuntu-bug ua, didnt worked, i just picked the first package in launchpad talking about advantage ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-advantage-tools 27.8~22.04.1 ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30 Uname: Linux 5.15.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue May 10 10:57:23 2022 InstallationDate: Installed on 2022-04-29 (10 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=fr_FR.UTF-8  SHELL=/bin/bash SourcePackage: ubuntu-advantage-tools UpgradeStatus: No upgrade log present (probably fresh install)
2022-05-13 11:04:12 Timo Aaltonen ubuntu-advantage-desktop-daemon (Ubuntu Jammy): status New Fix Committed
2022-05-13 11:04:14 Timo Aaltonen bug added subscriber Ubuntu Stable Release Updates Team
2022-05-13 11:04:15 Timo Aaltonen bug added subscriber SRU Verification
2022-05-13 11:04:17 Timo Aaltonen tags amd64 apport-bug jammy rls-jj-incoming amd64 apport-bug jammy rls-jj-incoming verification-needed verification-needed-jammy
2022-05-13 11:08:20 Sebastien Bacher ubuntu-advantage-desktop-daemon (Ubuntu Jammy): assignee Sebastien Bacher (seb128)
2022-05-13 11:08:22 Sebastien Bacher ubuntu-advantage-desktop-daemon (Ubuntu Jammy): importance Undecided High
2022-05-14 16:24:10 Launchpad Janitor ubuntu-advantage-desktop-daemon (Ubuntu): status Fix Committed Fix Released
2022-05-16 04:04:00 Adolfo Jayme Barrientos bug added subscriber Adolfo Jayme
2022-05-31 10:43:43 Sebastien Bacher tags amd64 apport-bug jammy rls-jj-incoming verification-needed verification-needed-jammy amd64 apport-bug jammy verification-done verification-done-jammy
2022-05-31 18:31:02 Launchpad Janitor ubuntu-advantage-desktop-daemon (Ubuntu Jammy): status Fix Committed Fix Released
2022-05-31 18:31:10 Brian Murray removed subscriber Ubuntu Stable Release Updates Team